Who is Squadcast best for?

Squadcast is built for Site Reliability Engineers (SREs) implementing SRE best practices, DevOps and platform engineering teams managing on-call rotations, IT operations teams in mid-market and enterprise organizations, Engineering managers and CTOs seeking MTTR reduction and cost consolidation. Common use cases include On-call scheduling and escalation management for SRE and DevOps teams; Alert noise reduction and deduplication across multi-source monitoring stacks; Automated incident response and remediation workflow orchestration.

How is Squadcast priced?

Squadcast offers four tiers (annual billing): Free (forever, up to 5 users, 3-month data retention); Pro at $15/user/month (on-call schedules, basic event intelligence, mobile app, Jira integration, 6-month retention); Premium at $24/user/month — most popular — adds runbooks, incident workflows, SLO tracker, status pages, unlimited SMS/voice alerts, and 1-year retention; Enterprise at $26/user/month (custom) adds Intelligent Alert Grouping, Auto Pause Transient Alerts, ServiceNow bidirectional sync, Global Event Rules, AI incident summaries, audit logs, unlimited data retention, and a dedicated account manager. Monthly billing adds roughly 16–25% over annual rates. Live Call Routing is an add-on. A 14-day free trial (no credit card required) is available on paid plans.

What are the alternatives to Squadcast?

Common Incident Management & On-Call alternatives to Squadcast include Rootly, incident.io, PagerDuty, Opsgenie, FireHydrant. See the full comparison hub at /verticals/incident-management-and-on-call/compare.

What do users praise about Squadcast?

Users frequently praise: Intuitive and user-friendly interface; Affordable pricing relative to PagerDuty/Opsgenie; Responsive and customer-centric support team; Flexible on-call scheduling and escalation policies; Effective alert noise reduction and deduplication; Easy setup and fast time-to-value (<1 month deployment); Strong ChatOps integrations with Slack and Microsoft Teams; Feature-rich platform that actively incorporates user feedback.

What are common complaints about Squadcast?

Frequently cited limitations: Advanced features (IAG, APTA, ServiceNow sync) locked behind Enterprise tier; Workflow automation limited on Premium plan; Occasional performance issues reported by some users; SMS/voice notification caps on Pro tier; Integration issues reported occasionally; Alert overload requiring careful configuration; Schedules view can be complex with multiple on-call rotas.

When was Squadcast founded and where?

Squadcast was founded in 2017, headquartered in San Francisco, CA, USA (engineering hub: Bengaluru, India) by Amiya Adwitiya, Sisir Koppaka, Suryanarayana Koppaka.

How big is Squadcast?

Squadcast reports 50-100 employees, 500+ customers.

AI visibility report

AI visibility report for Squadcast in Incident Management & On-Call.

Outside the top three on 25 of the 25 prompts buyers actually ask.

Rootly is cited on 22 of those losses.

25 prompts

6 platforms

Updated Sep 27, 2026 - refreshed weekly

Track Squadcast daily

14-day free trial. No card required. Setup comes pre-filled for Squadcast.

Track Squadcast across these prompts daily.

Start your 14-day trial

0percent

Presence Rate

Low presence

Still absent from 100% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

No clearrank

Peer Ranking

#1#11

No clear rankin Incident Management & On-Call

Key Metrics

Presence Rate

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N/A

Docs Presence

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Platform Breakdown

ChatGPT

0%0/25 prompts

Google AI Mode

Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Squadcast, acquired by SolarWinds in March 2025, is a unified Reliability Automation Platform designed for SRE, DevOps, and IT operations teams. Founded in 2017 and headquartered in San Francisco, it consolidates on-call scheduling, intelligent alert routing, incident response collaboration, SLO and error-budget tracking, runbooks, blameless postmortems, and public/private status pages in a single platform. Marketed as an affordable SRE-first alternative to PagerDuty and Opsgenie, Squadcast serves 500+ global customers including Redis, Charter, WeWork, and Sony Live. With 200+ native integrations and AI-powered features including intelligent alert grouping and incident summaries, the platform targets organizations seeking to eliminate tool sprawl. Post-acquisition, it is being integrated with SolarWinds' observability stack to bridge detection and resolution end-to-end.

AI visibility report

AI visibility report for Squadcast in Incident Management & On-Call.

Outside the top three on 25 of the 25 prompts buyers actually ask.

Rootly is cited on 22 of those losses.

25 prompts

6 platforms

Updated Sep 27, 2026 - refreshed weekly

Track Squadcast daily

14-day free trial. No card required. Setup comes pre-filled for Squadcast.

Track Squadcast across these prompts daily.

Start your 14-day trial

0percent

Presence Rate

Low presence

Still absent from 100% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

No clearrank

Peer Ranking

#1#11

No clear rankin Incident Management & On-Call

Key Metrics

Presence Rate

0.0%

Share of Voice

0.0%

Avg Position

N/A

Docs Presence

0.0%

Blog Presence

0.0%

Brand Mentions

0.0%

Platform Breakdown

ChatGPT

0%0/25 prompts

Google AI Mode

Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Reviews

4.4/5G2·310+

Praised

Intuitive and user-friendly interface
Affordable pricing relative to PagerDuty/Opsgenie
Responsive and customer-centric support team
Flexible on-call scheduling and escalation policies
Effective alert noise reduction and deduplication
Easy setup and fast time-to-value (<1 month deployment)
Strong ChatOps integrations with Slack and Microsoft Teams
Feature-rich platform that actively incorporates user feedback

Criticized

Advanced features (IAG, APTA, ServiceNow sync) locked behind Enterprise tier
Workflow automation limited on Premium plan
Occasional performance issues reported by some users
SMS/voice notification caps on Pro tier
Integration issues reported occasionally
Alert overload requiring careful configuration
Schedules view can be complex with multiple on-call rotas

Squadcast holds a 4.4/5 rating on G2 across 310 reviews (as of April 2026), with 65% five-star ratings. It has been recognized as a G2 Leader in Incident Management and IT Alerting in multiple 2024 reports, and was named a G2 Best Software for IT Management in 2024. Users consistently praise its ease of setup, intuitive UI, value for money relative to PagerDuty/Opsgenie, responsive support team, and flexible on-call scheduling. Common criticisms include feature gating on lower tiers, occasional performance issues, and some limitations in complex workflow automation for non-Enterprise customers.

Prompt	ChatGPT	Google AI Mode	Bing Copilot	Gemini Search	Perplexity	Grok
Capability0/5 cited (0%)
What on-call tools support noise reduction and alert grouping so engineers aren't paged for every individual monitoring alert during an outage?	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited
What incident management tools support AI-assisted triage that suggests likely root cause and relevant runbooks when an alert fires?

#	Brand	PresencePres.	Share of VoiceSoV	DocsDocs	BlogBlog	MentionsMent.	Avg PosPos
1	Rootly	39.3%	25.9%	2.7%	10.7%	0.0%	#3.6
2	incident.io	34.7%	25.6%	5.3%	23.3%	62.0%	#3.6
3	PagerDuty	27.3%	18.7%	0.0%	2.0%	0.0%	#2.2
4	Opsgenie	20.7%	16.7%	11.3%	0.7%	0.0%	#4.3
5	FireHydrant	9.3%	5.5%	6.7%	0.7%	30.7%	#3.2
6	Grafana	5.3%	2.6%	2.0%	0.0%	1.3%	#4.6
7	ilert	4.7%	2.9%	0.7%	0.0%	0.0%	#5.6
8	OneUptime	2.7%	1.4%	0.0%	0.7%	3.3%	#6.4
9	Better Stack	1.3%	0.6%	0.0%	0.0%	13.3%	#4.5
10	Spike.sh	0.0%	0.0%	0.0%	0.0%	1.3%	—
11	Squadcast	0.0%	0.0%	0.0%	0.0%	0.0%	—

Developer Experience0/5 cited (0%)
What on-call tools give engineers visibility into their own on-call burden so they can flag unsustainable alert volumes to their manager?	A competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited

Integrations & Ecosystem0/5 cited (0%)
Which on-call platforms have the most pre-built integrations with monitoring and observability tools for automatic alert ingestion?	A competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited

Performance & Reliability0/5 cited (0%)
Which on-call tools have a reliable global phone network that can reach engineers in multiple countries with consistent call quality?	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited

AI visibility report for Squadcast in Incident Management & On-Call.

Key Metrics

Platform Breakdown

Overview

AI visibility report for Squadcast in Incident Management & On-Call.

Key Metrics

Platform Breakdown

Overview

Prompts where competitors are visible and Squadcast is not.

Where Squadcast is winning

Where Squadcast is losing5

Key Facts

Key Capabilities10

Key Use Cases8

Squadcast customer outcomes

Recent Trend

How AI describes Squadcast3

Most cited sources

Alternatives in Incident Management & On-Call6

Reviews

Pricing

Limitations

Topic Coverage

Prompt-Level Results

Vertical Ranking

Turn this into your team dashboard

Frequently asked questions

Setup & First Run0/5 cited (0%)
What on-call and incident platforms offer a public status page as part of the core product without requiring a separate subscription?	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited

AI visibility report for Squadcast in Incident Management & On-Call.

Key Metrics

Platform Breakdown

Overview

AI visibility report for Squadcast in Incident Management & On-Call.

Key Metrics

Platform Breakdown

Overview

Prompts where competitors are visible and Squadcast is not.

Where Squadcast is winning

Where Squadcast is losing5

Key Facts

Key Capabilities10

Key Use Cases8

Squadcast customer outcomes

Recent Trend

How AI describes Squadcast3

Most cited sources

Alternatives in Incident Management & On-Call6

Reviews

Pricing

Limitations

Topic Coverage

Prompt-Level Results

Vertical Ranking

Turn this into your team dashboard

Frequently asked questions

What does Squadcast do?

Who is Squadcast best for?

How is Squadcast priced?

What are the alternatives to Squadcast?

What do users praise about Squadcast?

What are common complaints about Squadcast?

When was Squadcast founded and where?

How big is Squadcast?