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AI visibility report

Roadie ranks #5 in Internal Developer Platforms AI search.

Outside the top three on 16 of the 25 prompts buyers actually ask.

Port is cited on 10 of those losses.

25 prompts
6 platforms
Updated Jul 19, 2026 - refreshed weekly
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6percent
Presence Rate
Low presence

#5 among 11 vendors · still absent from 94% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

+0.33
Sentiment
-1.00.0+1.0
Positive
#5of 11

Peer Ranking

#1#11
Mid-packin Internal Developer Platforms

Key Metrics

Presence Rate6.0%
Share of Voice8.3%
Avg Position#2.2
Docs Presence0.0%
Blog Presence5.3%
Brand Mentions20.0%

Platform Breakdown

Gemini Search
12%3/25 prompts
Google AI Mode
12%3/25 prompts
Perplexity
8%2/25 prompts
ChatGPT
4%1/25 prompts
Bing Copilot
0%0/25 prompts
Grok
0%0/25 prompts

Visible, but narrative can improve. Roadie ranks #5 on presence but #6 on sentiment. The brand appears relatively often, but competitors may be getting more favorable language when they appear.

Where Roadie is losing

Prompts where competitors are visible and Roadie is not.

These prompt-level losses are the first prompts to track and repair.

Where Roadie is winning3

  • Which internal developer platforms handle role-based access well across multiple teams from day one?

    Avg # 1.0 · 1 platform

  • Which internal developer platforms support software quality scorecards across hundreds of services with customisable scoring rules per team?

    Avg # 1.0 · 1 platform

  • Looking for a developer portal that degrades gracefully when upstream data sources like source control or monitoring are unavailable — what handles this well?

    Avg # 2.0 · 1 platform

Where Roadie is losing5

  • Which developer portal platforms handle automatic dependency mapping between microservices, including auto-detecting upstream and downstream relationships?

    Competitors on 3 platforms

    Track this prompt
  • Which internal developer portals can automatically import existing services from a container orchestration cluster into the service catalog?

    Competitors on 3 platforms

    Track this prompt
  • I'm evaluating SaaS internal developer platforms — which ones make it easiest to export service catalog data if you want to switch tools later?

    Competitors on 3 platforms

    Track this prompt
  • Which internal developer platforms let you trigger deployments or provision environments directly from the portal without leaving the tool?

    Competitors on 3 platforms

    Track this prompt
  • Which internal developer platforms offer near-real-time metadata syncing from CI/CD, incident management, and source control tools?

    Competitors on 2 platforms

    Track this prompt

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Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Roadie is a managed Software-as-a-Service Internal Developer Portal (IDP) built on Spotify's open-source Backstage framework, operated by Larder Software Limited and headquartered in Dublin, Ireland. Founded in 2020, Roadie enables engineering organizations to adopt Backstage—the CNCF developer portal framework—without staffing a dedicated team to build and maintain it. The product delivers a production-grade, single-tenant Backstage instance with automatic upgrades, SOC2 Type 2-compliant security, 83+ pre-integrated open-source plugins, a software service catalog, self-service scaffolder templates, TechDocs, engineering scorecards (Tech Insights), and role-based access control. Roadie targets engineering teams of 50–2,000+ developers and is trusted by organizations including SumUp, AstraZeneca, Snyk, Contentful, Dexcom, Celonis, and Hopper.

Roadie is a fully managed, single-tenant SaaS Internal Developer Portal built on the open-source Backstage framework. It provides engineering teams with a centralized software catalog, self-service scaffolder, docs-as-code (TechDocs), automated engineering-standards scorecards (Tech Insights), and RBAC—delivered as a hosted service with automatic Backstage upgrades, SOC2 Type 2 compliance, and 83+ pre-integrated plugins, eliminating the need to staff a team to self-host and maintain a Backstage instance.

Key Facts

Founded
2020
HQ
Dublin, Ireland
Founders
David Tuite
Employees
11-50
Funding
$3.7M
Status
Private

Target users

Platform engineering teams seeking managed Backstage without self-hosting overheadEngineering managers and VPs of Engineering evaluating internal developer portalsDevOps and SRE teams needing centralized service ownership and discoverabilityMid-to-large engineering organizations (50–2,000+ developers) experiencing hyper-growthOrganizations migrating from a self-hosted Backstage deployment to a managed service

Key Capabilities10

  • Managed single-tenant SaaS Backstage with automatic version upgrades
  • Software service catalog for centralized visibility and ownership tracking
  • Self-service scaffolder templates enforcing security and compliance golden paths
  • TechDocs docs-as-code for centralized, peer-reviewed technical documentation
  • Tech Insights scorecards for automated engineering standards tracking (paid add-on)
  • Role-based access control (RBAC) with fine-grained catalog and scaffolder permissions
  • Secure on-prem connectivity via broker model requiring no inbound firewall rules
  • 83+ out-of-the-box open-source Backstage plugin integrations
  • Custom private Backstage plugin support via Roadie CLI (Growth plan)
  • RAG AI search and MCP server access for AI coding tool context (beta, Growth plan)

Key Use Cases7

  • Reducing engineer onboarding time via centralized service catalog and documentation
  • Replacing tribal knowledge and spreadsheets with a structured software ownership registry
  • Standardizing service creation through enforced Golden Path scaffolder templates
  • Automating compliance and quality checks via scorecards across the software catalog
  • Migrating from self-hosted Backstage to a managed, zero-maintenance service
  • Enabling InnerSourcing and cross-team service discoverability at scale
  • Providing AI coding tools with structured organizational context via MCP servers

Roadie customer outcomes

Dexcom

Catalog completeness increased from 60% to over 95%

Dexcom automated Backstage catalog onboarding using a custom Python script and Roadie's Scaffolder, achieving near-complete software visibility and unlocking meaningful Tech Insights governance reporting to leadership.

Celonis

Celonis switched from self-hosted Backstage to Roadie to eliminate the maintenance burden on a small platform team, redirecting engineering effort from infrastructure upkeep to developer experience improvements.

Baillie Gifford

Baillie Gifford completed their software catalog over three years with Roadie and transitioned to a decentralized ownership model for their portal, achieving full software visibility in a regulated financial services environment.

Recent Trend

Visibility-7.2 pts
Avg position-3.36
Sentiment+0.07

How AI describes Roadie3

Backstage (open-source) with Roadie or other hosted variants tends to be export-friendly if you treat the catalog as data in the underlying plugins and metadata.

I'm evaluating SaaS internal developer platforms — which ones make it easiest to export service catalog data if you want to switch tools later?

perplexityDirect Roadie mention
Notable options include OpsLevel, Port, Roadie, Cortex, and others that emphasize auto-discovery and real-time synchronization of Kubernetes resources into their catalogs.

Which internal developer portals can automatically import existing services from a container orchestration cluster into the service catalog?

perplexityDirect Roadie mention
...r: The best plugin/widget ecosystems in developer portals today are typically found in Backstage (Spotify CNCF project) and Roadie-enabled Backstage deployments, with strong ecosystems around plugins, integrations, and custom widgets for surfacing intern...

Which developer portal platforms have the best plugin or widget ecosystem for surfacing internal tooling not supported out of the box?

perplexityDirect Roadie mention

Alternatives in Internal Developer Platforms6

Roadie positions itself as the definitive 'managed Backstage' option—delivering the full power and open-source plugin ecosystem of Spotify's Backstage without the self-hosting burden.

  • Its core value proposition is fast time-to-value (days vs. months or years for self-hosting) while retaining Backstage's flexibility and the Backstage community ecosystem, explicitly avoiding the vendor lock-in of proprietary IDPs like Cortex, OpsLevel, and Port.
  • Roadie claims to be the #2 contributor to open-source Backstage after Spotify and publishes explicit comparison pages against Atlassian Compass, Port, and Cortex.
  • It targets engineering teams of 50–2,000+ developers who want an IDP without dedicating multiple full-time engineers to platform maintenance.
View category comparison hub

Reviews

Praised

  • Responsive and proactive support team
  • Fast time-to-adoption versus self-hosted Backstage
  • Breadth of open-source plugin ecosystem (100+ plugins)
  • Frequent product updates and roadmap responsiveness to customer feedback
  • Elimination of Backstage maintenance and upgrade overhead
  • Flexibility and customizability of the portal

Criticized

  • Tech Insights scorecards are a paid add-on, not included in base plan pricing
  • RBAC, REST API, SLA, and advanced search locked to higher-tier Growth plan
  • Minimum 50-seat requirement excludes small teams
  • Platform flexibility constrained by Backstage framework architecture
  • EU-only data residency may not meet all enterprise compliance requirements
  • Self-hosted deployment (Roadie Local) still in beta as of early 2025

Customer testimonials published by Roadie consistently highlight responsive and proactive support, fast time-to-adoption versus self-hosted Backstage, and the breadth of the plugin ecosystem. Teams at Hopper, Yotpo, and NCSA cite support quality and reduced maintenance overhead as primary benefits. No independently verified aggregate scores from G2 or Gartner Peer Insights were publicly accessible at time of research. Gartner Peer Insights lists Roadie in the Internal Developer Portals market category but review scores were not retrievable.

Pricing

Two publicly listed plans: Teams at $24 per developer per month (50–150 developers; includes service catalog, scaffolder, TechDocs, 75+ OSS plugins, SSO, customizable UI; scorecards available as paid extra; no RBAC or REST API). Growth is custom-priced (100+ developers) and adds SLA, Slack/MS Teams support, REST API, RAG AI and MCP server access (beta), custom private plugins, OpenSearch advanced search, RBAC, secure on-prem connection, and usage analytics dashboard. Multiple tenants available as a paid extra on both plans. A free trial is available. Roadie is purchasable via the AWS Marketplace.

Limitations

  • Roadie is architecturally tied to the Backstage framework; organizations seeking a non-Backstage IDP or a more flexible proprietary data model may prefer alternatives like Port or Cortex.
  • The Teams plan lacks RBAC, REST API access, SLA, Slack/MS Teams support, advanced OpenSearch, and private custom plugins—all restricted to the Growth plan.
  • Tech Insights scorecards are a paid add-on on both pricing tiers.
  • A minimum of 50 developer seats is required, excluding smaller teams.
  • All data is stored in the EU (AWS), which may not satisfy US or regional data residency requirements.
  • Roadie Local (self-hosted deployment option) was announced in beta in early 2025 but has not confirmed full general availability.

Frequently asked questions

Topic coverageCoverage by buyer topic

Topic Coverage

Capability2/5DevEx1/5Integrations &Ecosystem1/5Performance &Reliability2/5Setup & First Run1/5

Prompt-Level Results

Brand citedCompetitor citedNot cited
PromptGemini SearchChatGPTBing CopilotGoogle AI ModePerplexityGrok
Capability2/5 cited (40%)

Which developer portal platforms handle automatic dependency mapping between microservices, including auto-detecting upstream and downstream relationships?

Which internal developer platforms let you trigger deployments or provision environments directly from the portal without leaving the tool?

Which internal developer platforms support software quality scorecards across hundreds of services with customisable scoring rules per team?

I'm evaluating open-source vs. commercial internal developer platforms — which commercial options offer the best SSO, audit logs, and fine-grained permissions?

What internal developer platforms handle multi-cloud and hybrid environments — tracking resources across cloud providers and on-prem clusters in one catalog?

Developer Experience1/5 cited (20%)

What internal developer platforms offer the best developer self-service — where engineers can provision environments or services without filing a ticket?

Looking for an internal developer platform with a low learning curve for consuming engineers — what are my options?

What are the best internal developer portal tools for keeping service catalog adoption high — which ones engineers actually use daily vs. ignore?

Which internal developer platforms handle golden path templates well while still letting teams customise scaffolded services without diverging from org standards?

Which internal developer platforms do the best job surfacing on-call ownership and runbook links for microservices during an incident?

Integrations & Ecosystem1/5 cited (20%)

Which modern IDPs have the broadest native integrations with monitoring, incident management, and source control tools?

What internal developer platforms integrate best with infrastructure-as-code workflows so IaC plans can be triggered from the service catalog?

I'm evaluating SaaS internal developer platforms — which ones make it easiest to export service catalog data if you want to switch tools later?

Which developer portal platforms have the best plugin or widget ecosystem for surfacing internal tooling not supported out of the box?

Which internal developer platforms can pull cloud cost data to show per-service spend alongside reliability metrics in one view?

Performance & Reliability2/5 cited (40%)

What are the best self-hosted internal developer portal options for a 500-engineer org that can scale reliably without massive infrastructure overhead?

Which internal developer platforms have published real case studies showing reduced time-to-production or reduced platform team toil after adoption?

Looking for a developer portal that degrades gracefully when upstream data sources like source control or monitoring are unavailable — what handles this well?

Which internal developer platforms offer near-real-time metadata syncing from CI/CD, incident management, and source control tools?

Which developer portal platforms scale well to 1,000+ services in the catalog without search and navigation degrading?

Setup & First Run1/5 cited (20%)

What internal developer portal platforms can a small platform team realistically stand up and maintain without a dedicated team of 10+?

Which internal developer platforms handle role-based access well across multiple teams from day one?

Which internal developer portals can automatically import existing services from a container orchestration cluster into the service catalog?

I'm evaluating internal developer platforms for a 200-person engineering org — which ones support phased rollouts without disrupting existing workflows?

What tools help teams migrate existing internal wikis and runbooks into a structured service catalog?

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Vertical Ranking

#BrandPres.SoVDocsBlogMent.PosSentiment
1Port16.0%27.8%0.0%8.7%60.7%#2.9+0.39
2OpsLevel9.3%20.4%2.7%6.7%38.7%#3.4+0.43
3Cortex8.7%15.7%0.7%7.3%48.0%#3.8+0.51
4Backstage7.3%13.9%4.7%1.3%0.0%#3.2+0.57
5Roadie6.0%8.3%0.0%5.3%20.0%#2.2+0.33
6Humanitec3.3%12.0%1.3%2.0%27.3%#3.1+0.50
7Atlassian Compass1.3%1.9%0.0%0.0%8.0%#3.5+0.28
8Configure80.0%0.0%0.0%0.0%5.3%
9Kratix0.0%0.0%0.0%0.0%0.0%
10Rely.io0.0%0.0%0.0%0.0%0.0%
11Upbound0.0%0.0%0.0%0.0%0.0%

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