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AI visibility report

AI visibility report for Galileo in LLM Observability Evals & Gateways.

Outside the top three on 13 of the 25 prompts buyers actually ask.

Braintrust is cited on 4 of those losses.

25 prompts
3 platforms
Updated Jun 18, 2026 - refreshed weekly
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12percent
Presence Rate
Low presence

Still absent from 88% of tracked prompt responses

Top-3 citations across 75 prompt × platform pairs

+0.52
Sentiment
-1.00.0+1.0
Very positive
No clearrank

Peer Ranking

#1#11
No clear rankin LLM Observability Evals & Gateways

Key Metrics

Presence Rate12.0%
Share of Voice10.9%
Avg Position#5.5
Docs Presence0.0%
Blog Presence12.0%
Brand Mentions12.0%

Platform Breakdown

Gemini Search
20%5/25 prompts
ChatGPT
8%2/25 prompts
Perplexity
8%2/25 prompts

How to read this. Galileo appears in 12% of tracked prompt responses. Presence is absolute coverage; share of voice is relative citation share; sentiment measures tone only when the brand appears.

Where Galileo is losing

Prompts where competitors are visible and Galileo is not.

These prompt-level losses are the first prompts to track and repair.

Where Galileo is winning2

  • What are the best tools for detecting hallucinations and faithfulness issues in RAG pipelines?

    Avg # 2.0 · 2 platforms

  • Which AI guardrail platforms provide pre-execution intervention to block unsafe agent actions before they run?

    Avg # 3.5 · 2 platforms

Where Galileo is losing5

  • Which LLM observability tools work with OpenTelemetry so I don't have to add yet another vendor SDK?

    Competitors on 3 platforms

    Track this prompt
  • Which LLM eval platforms support running automated evaluations on production traces with custom metrics?

    Competitors on 3 platforms

    Track this prompt
  • Which AI observability platforms can be self-hosted with one command using Docker Compose?

    Competitors on 2 platforms

    Track this prompt
  • What AI eval platforms support on-premise or VPC deployment for regulated industries?

    Competitors on 2 platforms

    Track this prompt
  • Which observability tools include real-time alerting on quality drops, not just latency?

    Competitors on 2 platforms

    Track this prompt

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Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Galileo (galileo.ai) is a San Francisco-based AI observability, evaluation, and guardrail platform founded in 2021 by AI veterans from Google AI, Google Brain, Apple Siri, and Uber AI. The platform is purpose-built for enterprise teams building GenAI applications and AI agents, addressing hallucinations, safety risks, and performance degradation across the full development lifecycle. Its flagship innovation, the Luna-2 family of small language models, powers 20+ evaluation metrics running at sub-200ms latency for a fraction of the cost of LLM-as-judge approaches. Galileo's eval-to-guardrail lifecycle enables offline evaluations to become production-grade guardrails without custom glue-code. Trusted by Fortune 50 companies including Comcast and Twilio, the company has raised $68M and reported 834% revenue growth in 2024.

Galileo is an AI observability and eval engineering platform that transforms offline evaluations into production guardrails for GenAI applications and multi-step AI agents. Built around its proprietary Luna-2 small language models, the platform delivers 20+ research-backed evaluation metrics at low latency and cost, an autotune system that calibrates metrics from live feedback, a real-time Protect layer that blocks policy violations before they reach users, and an Insights Engine that automatically surfaces agent failure modes and prescribes fixes. It supports the full eval engineering lifecycle—from experiment management and CI/CD integration to production monitoring and runtime protection—across SaaS, VPC, and on-premises deployments.

Key Facts

Founded
2021
HQ
San Francisco, CA
Founders
Vikram Chatterji, Atindriyo Sanyal, Yash Sheth
Employees
101-250
Funding
$68M
Status
Private

Target users

Enterprise AI/ML engineers building production GenAI applicationsAI platform and reliability teams at Fortune 500 companiesData scientists needing turnkey evaluation metrics without custom judge engineeringProduct managers overseeing GenAI application quality and safetyDevelopers building and deploying multi-step AI agentsAI governance and compliance teams requiring real-time guardrails

Key Capabilities9

  • Luna-2 small language models for sub-200ms, low-cost production evaluations (~$0.02/1M tokens)
  • 20+ out-of-box eval metrics covering RAG, agents, safety, and security
  • Autotune: auto-calibrates LLM-as-judge metrics from live user feedback to domain-specific accuracy
  • Eval-to-guardrail lifecycle: promotes offline evals directly into real-time production guardrails
  • Galileo Protect: real-time runtime protection blocking hallucinations and policy violations pre-response
  • Agentic Evaluations: multi-step agent tracing with tool-selection, task-completion, and session-level metrics
  • Insights Engine: automatic failure mode detection, root-cause analysis, and prescriptive fixes
  • Experiment management: prompt versioning, dataset management, and CI/CD-integrated evaluation pipelines
  • Flexible deployment: SaaS, VPC, and on-premises with enterprise SSO and RBAC

Key Use Cases8

  • Evaluating and guardrailing production RAG pipelines for hallucination and context adherence
  • Monitoring and debugging multi-step AI agents and agentic workflows
  • Building eval-to-guardrail pipelines that block harmful or off-policy responses in real time
  • Running systematic offline experiments for prompt optimization and model version comparison
  • Enabling CI/CD-integrated AI quality gates for every model or prompt deployment
  • Enterprise AI safety and compliance monitoring for Fortune 500 GenAI deployments
  • Reducing mean time to detect AI failures from days to minutes in production
  • Scaling evaluation to 100% of production traffic at low cost using Luna-2 distillation

Galileo customer outcomes

Satisfi Labs

Accuracy improved from ~70% toward 100%

Satisfi Labs used Galileo to improve conversational AI response accuracy and scale services efficiently. Their CPO and co-founder noted the platform enabled moving from a significant accuracy ceiling to full resolution.

Clearwater Analytics

Mean time to detect reduced from ~3 days to minutes

A Distinguished Engineer at Clearwater Analytics reported that Galileo reduced their time to detect AI failures in production from multiple days to minutes, filling gaps in instrumentation and observability.

Recent Trend

Visibility+4.0 pts
Avg position-0.03
Sentiment+0.09

How AI describes Galileo3

* Galileo AI ---------- * Deployment: Enterprise VPC / private cloud deployments * Strengths: * Dataset-based LLM evaluation * Hallucination detection * Structured eval pipelines (RAG + summa...

What AI eval platforms support on-premise or VPC deployment for regulated industries?

chatgpt-searchDirect Galileo mention
...forms | Platform | Evals | Runtime Guardrails | Automatic eval→guardrail path | Notes | | --- | --- | --- | --- | --- | | Galileo | Yes | Yes | Yes (core product concept) | Probably the clearest "offline...

Which evaluation platforms let me convert development-time evals into production guardrails automatically?

chatgpt-searchDirect Galileo mention
Galileo AI Guardrails: real-time runtime protection that scans prompts and responses, blocking harmful actions before they reach users while maintaining audit logs.

Which AI guardrail platforms provide pre-execution intervention to block unsafe agent actions before they run?

perplexityDirect Galileo mention

Alternatives in LLM Observability Evals & Gateways6

Galileo positions itself as the enterprise-grade, proprietary, all-in-one eval engineering platform where offline evaluations become production guardrails.

  • Its core differentiation is the Luna-2 family of small language models that run 20+ sophisticated metrics simultaneously at sub-200ms latency and ~$0.02 per 1M tokens — making 100%-traffic guardrailing economically viable at scale.
  • Unlike open-source-first competitors (Langfuse, Arize Phoenix) that prioritize flexibility and data control, Galileo offers an opinionated, managed workflow with autotune feedback loops, pre-packaged eval metrics, and a direct eval-to-guardrail lifecycle requiring no glue-code.
  • Compared to gateway-focused tools (Helicone, Portkey, LiteLLM), Galileo goes deeper into evaluation intelligence, agent-level failure detection, and root-cause analysis rather than pure routing and cost observability.
View category comparison hub

Reviews

4.9/5Capterra·26+
4.4/5G2·17+

Praised

  • Precise and reliable evaluation metrics
  • Intuitive interface for onboarding and basic use
  • Real-time observability and fast failure detection
  • Comprehensive platform covering evals, monitoring, and guardrails
  • Responsive and professional customer support
  • Cost-effective evaluation at production scale
  • Easy integration with existing tools and frameworks

Criticized

  • Steep learning curve for advanced features
  • Difficulty discovering full feature set without vendor guidance
  • Limited compatibility with arbitrary pre-trained models
  • Sparse public documentation on edge-case configurations
  • Low total review volume relative to enterprise positioning

Galileo maintains limited but positive public review volume. On Capterra, it holds approximately 4.9/5 from 26 verified reviews; on G2, approximately 4.4/5 from 17 reviews. Users consistently praise the precision of evaluation metrics, the intuitive onboarding for core features, and the value of real-time observability for catching production AI failures. Criticism centers on a steep learning curve for advanced capabilities, challenges in discovering platform features without vendor assistance, and limited flexibility when integrating arbitrary pre-trained models.

Pricing

Galileo offers three tiers.

  • Free

    $0/month, includes 5,000 traces/month, unlimited users, and unlimited custom evals.

  • Pro

    $100/month (billed annually, saving 33%), includes 50,000 traces/month, standard RBAC, advanced analytics, and dedicated Slack support; pricing scales with trace volume.

  • Enterprise

    custom pricing, includes unlimited traces, custom rate limits, SaaS/VPC/on-premises deployment, enterprise RBAC and SSO, dedicated CSM, real-time guardrails, 24/7 multi-channel support, and forward-deployed engineering support.

Limitations

  • Users report a steep learning curve for advanced features despite an intuitive interface for basic use cases.
  • Feature discoverability can be challenging, requiring vendor contact to uncover full platform capabilities.
  • Compatibility with a broad range of pre-trained models appears limited, reducing flexibility for teams wanting to plug in arbitrary base models.
  • Review volume across public platforms is sparse relative to the company's enterprise positioning (~43 total reviews across Capterra and G2 as of early 2026).
  • As a proprietary commercial platform, it lacks the data-portability and vendor-lock-in flexibility of open-source alternatives like Langfuse or Arize Phoenix.

Frequently asked questions

Topic coverageCoverage by buyer topic

Topic Coverage

Evaluation2/5Gateways & Routing0/5Production Readiness1/5Setup & First Run0/5Tracing & Debugging3/5

Prompt-Level Results

Brand citedCompetitor citedNot cited
PromptGemini SearchChatGPTPerplexity
Evaluation2/5 cited (40%)

Which LLM platforms have the best workflows for human annotation and labeling of model outputs?

What tools provide model-graded evaluation with calibrated reference-free scoring for chatbots?

Which LLM eval platforms support running automated evaluations on production traces with custom metrics?

What are the best tools for detecting hallucinations and faithfulness issues in RAG pipelines?

Which evaluation platforms let me convert development-time evals into production guardrails automatically?

Gateways & Routing0/5 cited (0%)

What gateways have the lowest latency overhead when routing high-volume LLM traffic?

Which LLM gateways are open-source and self-hostable for teams that don't want a SaaS dependency?

Which AI gateways let me route between OpenAI, Anthropic, and open-source models with a single API call?

What LLM gateway platforms support automatic fallbacks, retries, and load balancing across providers?

Which AI proxies handle rate limiting, key rotation, and cost tracking across teams centrally?

Production Readiness1/5 cited (20%)

What AI eval platforms support on-premise or VPC deployment for regulated industries?

What LLM monitoring platforms integrate with PagerDuty, Slack, or Datadog for alerting workflows?

Which observability tools include real-time alerting on quality drops, not just latency?

Which AI guardrail platforms provide pre-execution intervention to block unsafe agent actions before they run?

Which LLM observability platforms scale to billions of traces per month at enterprise volumes?

Setup & First Run0/5 cited (0%)

Which AI observability platforms can be self-hosted with one command using Docker Compose?

Which LLM observability tools work with OpenTelemetry so I don't have to add yet another vendor SDK?

I want to add eval tracking to my agent — which platforms have the simplest Python decorator-style integration?

What's the easiest way to log every LLM call my app makes for debugging without changing my application architecture?

What's the fastest way to start tracing my LLM application calls without rewriting my code?

Tracing & Debugging3/5 cited (60%)

Which LLM observability tools show token usage, latency, and cost per step in an agent pipeline?

What platforms support replaying production traces in development for reproducible debugging?

Which observability platforms offer the best agent execution tracing for multi-step LLM workflows?

What tools let me drill into a single user session to debug exactly what my agent did at each step?

Which AI observability tools surface unknown failure patterns I wouldn't have written tests for?

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Vertical Ranking

#BrandPres.SoVDocsBlogMent.PosSentiment
1Braintrust26.7%26.4%2.7%0.0%26.7%#8.5+0.39
2Confident AI13.3%8.0%0.0%4.0%13.3%#5.0+0.37
3LangChain13.3%6.9%5.3%0.0%13.3%#9.3+0.44
4Langfuse13.3%18.4%6.7%2.7%13.3%#12.1+0.51
5Galileo12.0%10.9%0.0%12.0%12.0%#5.5+0.52
6Arize AI12.0%13.8%0.0%0.0%12.0%#12.9+0.45
7BerriAI (LiteLLM)5.3%2.3%4.0%0.0%2.7%#9.0+0.40
8Helicone5.3%10.3%1.3%5.3%5.3%#18.2+0.32
9Traceloop4.0%1.7%0.0%4.0%4.0%#3.7+0.20
10Portkey2.7%1.1%0.0%0.0%2.7%#11.0+0.42
11Patronus AI0.0%0.0%0.0%0.0%0.0%

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