Orb is built for Engineering teams at B2B SaaS and AI companies building or maintaining billing infrastructure, Finance and revenue operations leaders managing usage-based invoicing and revenue recognition, Product managers iterating on pricing models and monetization strategy, Growth and sales teams at companies adopting product-led or hybrid go-to-market motions. Common use cases include Launching or migrating to usage-based or hybrid pricing for SaaS and AI products; Token, credit, and per-action billing for generative AI and agentic AI platforms; Replacing homegrown billing systems to free up engineering resources.

Orb offers three tiers—Core, Advanced, and Enterprise—all with custom pricing determined by sales. Pricing is calculated based on two metrics: total billings processed (invoice value issued to end customers) and event volume ingested. Advanced and Enterprise tiers also include a platform fee. Core covers real-time event ingestion, hybrid and usage-based billing, alerting, invoicing, and basic accounting/tax integrations. Advanced adds data warehouse sync, Salesforce, NetSuite, customer hierarchy, and premium support. Enterprise adds dedicated support and enterprise-grade SLAs. No self-serve signup or public price list is available; prospects must contact sales.

What are the alternatives to Orb?

Common Payments & Fintech APIs alternatives to Orb include Stripe, Chargebee, Adyen, Paddle, Recurly. See the full comparison hub at /verticals/payments-fintech-apis/compare.

What do users praise about Orb?

Users frequently praise: Responsive and proactive customer support; High-quality, developer-friendly documentation; Custom SQL metrics for flexible billing logic; Easy integration with minimal ongoing maintenance; Time savings on billing and invoicing workflows; Flexibility to support multiple pricing model types; Accurate and transparent customer invoices; Quick turnaround on bug fixes and feature requests.

What are common complaints about Orb?

Frequently cited limitations: Early gaps in Salesforce integration (since addressed); Some API limitations at initial launch; Product still maturing in certain areas; Not fully user-friendly for non-technical stakeholders; No self-serve onboarding or public pricing.

When was Orb founded and where?

Orb was founded in 2021, headquartered in San Francisco, USA by Alvaro Morales, Kshitij Grover.

AI visibility report

AI visibility report for Orb in Payments & Fintech APIs.

Outside the top three on 20 of the 25 prompts buyers actually ask.

Stripe is cited on 18 of those losses.

25 prompts

6 platforms

Updated Aug 12, 2026 - refreshed weekly

Track Orb daily

Free trial. Setup comes pre-filled for Orb.

Track Orb across these prompts daily.

Start free trial

10percent

Presence Rate

Low presence

Still absent from 90% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

+0.20

Sentiment

-1.00.0+1.0

Positive

No clearrank

Peer Ranking

#1#13

No clear rankin Payments & Fintech APIs

Key Metrics

Presence Rate

10.0%

Share of Voice

7.3%

Avg Position

#32.9

Docs Presence

2.7%

Blog Presence

8.7%

Brand Mentions

14.0%

Platform Breakdown

Grok

40%10/25 prompts

Perplexity

Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Orb (withorb.com) is a San Francisco-based revenue design platform purpose-built for software and AI companies adopting usage-based or hybrid pricing. Founded in 2021 by former Asana engineering leaders, Orb's core product is a query-based billing engine that ingests raw usage events and computes billable metrics on demand, enabling retroactive pricing changes, backfills, and simulations without re-ingesting data. The platform spans the full revenue lifecycle: usage metering, flexible price modeling, automated invoicing, spend controls, revenue recognition, and integrations with Salesforce, NetSuite, and major data warehouses. Customers include Vercel, Replit, Supabase, Pinecone, Perplexity, LaunchDarkly, and Glean. Orb has raised $44.1M in total funding, with a $25M Series B closed in September 2024 led by Mayfield Fund.

AI visibility report

AI visibility report for Orb in Payments & Fintech APIs.

Outside the top three on 20 of the 25 prompts buyers actually ask.

Stripe is cited on 18 of those losses.

25 prompts

6 platforms

Updated Aug 12, 2026 - refreshed weekly

Track Orb daily

Free trial. Setup comes pre-filled for Orb.

Track Orb across these prompts daily.

Start free trial

10percent

Presence Rate

Low presence

Still absent from 90% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

+0.20

Sentiment

-1.00.0+1.0

Positive

No clearrank

Peer Ranking

#1#13

No clear rankin Payments & Fintech APIs

Key Metrics

Presence Rate

10.0%

Share of Voice

7.3%

Avg Position

#32.9

Docs Presence

2.7%

Blog Presence

8.7%

Brand Mentions

14.0%

Platform Breakdown

Grok

40%10/25 prompts

Perplexity

Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

Reviews

Praised

Responsive and proactive customer support
High-quality, developer-friendly documentation
Custom SQL metrics for flexible billing logic
Easy integration with minimal ongoing maintenance
Time savings on billing and invoicing workflows
Flexibility to support multiple pricing model types
Accurate and transparent customer invoices
Quick turnaround on bug fixes and feature requests

Criticized

Early gaps in Salesforce integration (since addressed)
Some API limitations at initial launch
Product still maturing in certain areas
Not fully user-friendly for non-technical stakeholders
No self-serve onboarding or public pricing

G2 reviewers highlight Orb's strong customer support responsiveness, high-quality documentation, and the flexibility of its custom SQL metric system as top differentiators. Engineers praise the ease of integration and the ability to automate billing without ongoing maintenance. Finance users value the accuracy of invoices and the ability to create bespoke plans without engineering involvement. A commonly cited concern is that the product was still maturing in certain areas (notably early Salesforce integration gaps), though reviewers note Orb's team addressed issues quickly. The G2 profile has a small review volume and appears unclaimed, limiting review breadth.

Prompt	Bing Copilot	ChatGPT	Google AI Mode	Perplexity	Gemini Search	Grok
Capability2/5 cited (40%)
Which fintech banking APIs handle ACH account verification best — which ones offer both micro-deposit flows and instant verification options?	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited
Which billing infrastructure platforms can manage enterprise custom contracts with negotiated pricing alongside self-serve subscriptions from the same system?

#	Brand	PresencePres.	Share of VoiceSoV	DocsDocs	BlogBlog	MentionsMent.	Avg PosPos	Sentiment
1	Stripe	50.7%	34.2%	29.3%	0.7%	92.7%	#16.3	+0.50
2	Chargebee	23.3%	16.4%	8.7%	4.0%	42.0%	#27.2	+0.41
3	Adyen	16.0%	10.7%	12.0%	0.0%	38.0%	#18.0	+0.63
4	Paddle	11.3%	6.7%	6.0%	2.0%	23.3%	#24.4	+0.36
5	Recurly	10.0%	6.9%	6.7%	4.7%	22.7%	#23.6	+0.50
6	Orb	10.0%	7.3%	2.7%	8.7%	14.0%	#32.9	+0.20
7	Lago	8.0%	4.2%	0.7%	7.3%	14.0%	#17.7	+0.33
8	Square	4.7%	3.1%	4.0%	0.0%	0.0%	#31.5	+0.66
9	Stigg	4.7%	2.2%	0.0%	4.0%	6.0%	#36.4	+0.47
10	Braintree	4.7%	3.1%	3.3%	0.0%	0.0%	#41.1	+0.76
11	Plaid	4.0%	3.6%	3.3%	0.0%	4.0%	#10.4	+0.60
12	Moov	1.3%	1.5%	1.3%	0.0%	2.0%	#32.3	+0.70
13	Lemon Squeezy	0.0%	0.0%	0.0%	0.0%	4.0%	—	—

Developer Experience2/5 cited (40%)
Which payment API platforms have the most reliable webhook delivery — which ones handle retries automatically when your server is down during a payment event?	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited

Integrations & Ecosystem3/5 cited (60%)
What tax compliance tools integrate best with payment APIs that don't include built-in calculation — what do teams use for US state tax and EU VAT coverage?	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	Your brand and a competitor were cited

Performance & Reliability1/5 cited (20%)
Which payment APIs handle 3DS2 strong customer authentication and exemption logic most intelligently to minimize impact on checkout conversion rates?	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited	A competitor was cited

AI visibility report for Orb in Payments & Fintech APIs.

Key Metrics

Platform Breakdown

Overview

AI visibility report for Orb in Payments & Fintech APIs.

Key Metrics

Platform Breakdown

Overview

Prompts where competitors are visible and Orb is not.

Where Orb is winning1

Where Orb is losing5

Key Facts

Key Capabilities10

Key Use Cases7

Orb customer outcomes

Recent Trend

How AI describes Orb3

Most cited sources8

Alternatives in Payments & Fintech APIs6

Reviews

Pricing

Limitations

Topic Coverage

Prompt-Level Results

Vertical Ranking

Turn this into your team dashboard

Frequently asked questions

Setup & First Run3/5 cited (60%)
What are the best billing platforms for setting up usage-based pricing for an API product — which ones handle automatic metered charging without custom infrastructure?	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	Your brand was cited	Your brand and a competitor were cited

AI visibility report for Orb in Payments & Fintech APIs.

Key Metrics

Platform Breakdown

Overview

AI visibility report for Orb in Payments & Fintech APIs.

Key Metrics

Platform Breakdown

Overview

Prompts where competitors are visible and Orb is not.

Where Orb is winning1

Where Orb is losing5

Key Facts

Key Capabilities10

Key Use Cases7

Orb customer outcomes

Recent Trend

How AI describes Orb3

Most cited sources8

Alternatives in Payments & Fintech APIs6

Reviews

Pricing

Limitations

Topic Coverage

Prompt-Level Results

Vertical Ranking

Turn this into your team dashboard

Frequently asked questions

What does Orb do?

Who is Orb best for?

How is Orb priced?

What are the alternatives to Orb?

What do users praise about Orb?

What are common complaints about Orb?

When was Orb founded and where?

How big is Orb?