AI visibility report
Orb ranks #5 in Payments & Fintech APIs AI search.
Outside the top three on 22 of the 25 prompts buyers actually ask.
Stripe is cited on 21 of those losses.
Free trial. Setup comes pre-filled for Orb.
Track Orb across these prompts daily.
Start free trial#5 among 13 vendors · still absent from 90.7% of tracked prompt responses
Top-3 citations across 150 prompt × platform pairs
Peer Ranking
Key Metrics
Platform Breakdown
Grok
Perplexity
Gemini Search
Google AI Mode
Bing Copilot
ChatGPTVisible, but narrative can improve. Orb ranks #5 on presence but #12 on sentiment. The brand appears relatively often, but competitors may be getting more favorable language when they appear.
Where Orb is losing
Prompts where competitors are visible and Orb is not.
These prompt-level losses are the first prompts to track and repair.
Where Orb is winning2
Which billing platforms handle complex proration logic best when customers upgrade or downgrade mid-cycle — what should I look at?
Avg # 2.5 · 2 platforms
Which payment platforms handle both one-time purchases and recurring subscriptions from the same checkout flow — what should a startup evaluate?
Avg # 4.0 · 1 platform
Where Orb is losing5
Which fintech banking APIs handle ACH account verification best — which ones offer both micro-deposit flows and instant verification options?
Competitors on 5 platforms
Track this promptWhat are the best payment API sandboxes for testing failed card scenarios and 3DS authentication locally without hitting live payment networks?
Competitors on 4 platforms
Track this promptWhich payment APIs are best for building a multi-currency checkout with automatic international tax and VAT calculation built in?
Competitors on 4 platforms
Track this promptWhich payment API providers offer the best uptime and latency SLAs for high-volume checkout flows — what should I require before committing to one?
Competitors on 3 platforms
Track this promptWhich payment platforms support marketplace and split-payment models where funds need to be distributed to multiple vendors in a single transaction?
Competitors on 3 platforms
Track this prompt
Track Orb daily before the next report refresh.
Track these gapsResearch dossierCapabilities, use cases, sources, reviews, pricing, and FAQ
Overview
Orb (withorb.com) is a San Francisco-based revenue design platform purpose-built for software and AI companies adopting usage-based or hybrid pricing. Founded in 2021 by former Asana engineering leaders, Orb's core product is a query-based billing engine that ingests raw usage events and computes billable metrics on demand, enabling retroactive pricing changes, backfills, and simulations without re-ingesting data. The platform spans the full revenue lifecycle: usage metering, flexible price modeling, automated invoicing, spend controls, revenue recognition, and integrations with Salesforce, NetSuite, and major data warehouses. Customers include Vercel, Replit, Supabase, Pinecone, Perplexity, LaunchDarkly, and Glean. Orb has raised $44.1M in total funding, with a $25M Series B closed in September 2024 led by Mayfield Fund.
Orb is a developer-first revenue design platform that automates usage-based billing, pricing strategy execution, and financial operations for SaaS and AI companies. Built on a query-based architecture, it stores raw product usage events and queries them to compute billing metrics at any time, enabling flexible pricing iteration, retroactive corrections, and simulations—without engineering rework. The platform unifies metering, invoicing, revenue recognition, and CRM/ERP integrations into a single source of truth for finance, product, and engineering teams.
Key Facts
- Founded
- 2021
- HQ
- San Francisco, USA
- Founders
- Alvaro Morales, Kshitij Grover
- Employees
- 11-50
- Funding
- $44.1M
- Status
- Private
Target users
Key Capabilities10
- Query-based raw-event billing architecture enabling retroactive metric changes without re-ingestion
- Usage metering at scale (250K+ events/second; hosted rollups for billions of events/day)
- Flexible price modeling: usage-based, seat-based, hybrid, prepaid credits, tiered, per-action, token-based
- Pricing simulations against historical data before deploying changes
- Automated invoicing with native dunning, threshold billing, and fraud controls
- Revenue recognition aligned to ASC 606 with automated month-end close
- Salesforce and NetSuite integrations for sales-led and enterprise workflows
- Customer spend controls and real-time usage alerting via webhooks
- Custom SQL metrics for fully bespoke billable metric definitions
- Experience Kit for customer-facing usage dashboards and checkout flows
Key Use Cases7
- Launching or migrating to usage-based or hybrid pricing for SaaS and AI products
- Token, credit, and per-action billing for generative AI and agentic AI platforms
- Replacing homegrown billing systems to free up engineering resources
- Iterating and experimenting with pricing models without engineering re-work
- Enterprise contract billing with custom terms, customer hierarchies, and multi-year deals
- Automating accounts receivable, revenue recognition, and financial close workflows
- Enabling self-serve and product-led growth motions with transparent customer billing portals
Orb customer outcomes
75% reduction in time spent processing bills and invoicing
Stytch replaced a manual, one-full-business-day monthly billing process with Orb, rolling out in two weeks. Post-implementation, engineers spend under one hour per month on billing and the system operates hands-off.
Replit uses Orb's usage alerts and webhooks to notify teams when users hit cost thresholds, enabling real-time spend management and helping prevent payment failures.
LaunchDarkly used Orb to activate new self-serve pricing quickly and support both seat-based and token-based pricing models, with advanced dashboards improving customer transparency and trust.
Recent Trend
How AI describes Orb3
Short answer: Platforms like Stripe Billing, Chargebee, Orb, Metronome, Zuora, and Maxio are commonly cited as supporting hybrid pricing—combining usage-based charges with tiered, per-unit, and flat-fee elements within a single subscription.
Which billing platforms best support usage-based pricing with tiered, per-unit, and flat-fee components combined in a single subscription plan?
Orb (Best Developer-First & API-Driven Platform) ---------------------------------------------------- Orb was custom-built from the ground up for complex, high-volume usage and hybrid pricing.
Which billing platforms best support usage-based pricing with tiered, per-unit, and flat-fee components combined in a single subscription plan?
Orb / Metronome: Highly popular in AI and modern infrastructure spaces, these platforms specialize in complex, usage-based billing.
Which billing infrastructure platforms can manage enterprise custom contracts with negotiated pricing alongside self-serve subscriptions from the same system?
Most cited sources8
- W9
The 5 best subscription billing platforms in 2025
withorb.com·Blog Post
- W3
Chargebee vs. Stripe vs. Orb: Which billing platform is best?
withorb.com·Blog Post
- W2
Chargebee pricing explained: Plans, costs, and alternatives
withorb.com·Blog Post
- W2
What is proration? Definition, formula, and SaaS billing examples
withorb.com·Blog Post
- W2
Recurly vs. Chargebee: What’s the best billing tool?
withorb.com·Blog Post
- W1
Pricing
withorb.com·Blog Post
Alternatives in Payments & Fintech APIs6
Orb positions itself as the end-to-end 'revenue design platform' for AI-native and SaaS companies, differentiating from Stripe Billing (developer-friendly but inflexible, weak on finance workflows) and legacy systems like Zuora or Chargebee (finance-heavy but engineering-intensive).
- Its core architectural differentiator is a query-based, raw-event billing engine that stores usage data and recalculates metrics on demand—rather than requiring pre-aggregated inputs—enabling retroactive pricing changes, backfills, and simulations without re-ingesting data.
- CB Insights named Orb a Leader in the usage-based and AI billing platforms market alongside Stripe, Zuora, and Chargebee.
- Orb's breadth (metering → pricing → invoicing → revenue recognition → Salesforce/NetSuite sync) targets teams that want a single source of truth rather than stitching together point solutions.
Reviews
Praised
- Responsive and proactive customer support
- High-quality, developer-friendly documentation
- Custom SQL metrics for flexible billing logic
- Easy integration with minimal ongoing maintenance
- Time savings on billing and invoicing workflows
- Flexibility to support multiple pricing model types
- Accurate and transparent customer invoices
- Quick turnaround on bug fixes and feature requests
Criticized
- Early gaps in Salesforce integration (since addressed)
- Some API limitations at initial launch
- Product still maturing in certain areas
- Not fully user-friendly for non-technical stakeholders
- No self-serve onboarding or public pricing
G2 reviewers highlight Orb's strong customer support responsiveness, high-quality documentation, and the flexibility of its custom SQL metric system as top differentiators. Engineers praise the ease of integration and the ability to automate billing without ongoing maintenance. Finance users value the accuracy of invoices and the ability to create bespoke plans without engineering involvement. A commonly cited concern is that the product was still maturing in certain areas (notably early Salesforce integration gaps), though reviewers note Orb's team addressed issues quickly. The G2 profile has a small review volume and appears unclaimed, limiting review breadth.
Pricing
Orb offers three tiers—Core, Advanced, and Enterprise—all with custom pricing determined by sales. Pricing is calculated based on two metrics: total billings processed (invoice value issued to end customers) and event volume ingested. Advanced and Enterprise tiers also include a platform fee. Core covers real-time event ingestion, hybrid and usage-based billing, alerting, invoicing, and basic accounting/tax integrations. Advanced adds data warehouse sync, Salesforce, NetSuite, customer hierarchy, and premium support. Enterprise adds dedicated support and enterprise-grade SLAs. No self-serve signup or public price list is available; prospects must contact sales.
Limitations
- Pricing is fully custom (no self-serve or publicly listed tiers), making cost evaluation opaque for early-stage companies.
- G2 reviewers noted early gaps in Salesforce integration and some API limitations, though Orb reportedly addressed these quickly.
- The platform targets B2B software and AI companies; it is not designed for B2C e-commerce, payment processing, or financial services use cases.
- No native payment gateway is included—payment collection relies on integrations with Stripe or other providers.
- The G2 profile appears unclaimed, suggesting limited investment in third-party review visibility.
Frequently asked questions
Topic coverageCoverage by buyer topic
Topic Coverage
Prompt-Level Results
| Prompt | Perplexity | Gemini Search | Google AI Mode | Bing Copilot | ChatGPT | Grok |
|---|---|---|---|---|---|---|
Capability2/5 cited (40%) | ||||||
What payment APIs support high-risk industries or businesses with elevated chargeback rates — which platforms are worth evaluating for these use cases? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited |
Which payment platforms support marketplace and split-payment models where funds need to be distributed to multiple vendors in a single transaction? | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited |
Which billing infrastructure platforms can manage enterprise custom contracts with negotiated pricing alongside self-serve subscriptions from the same system? | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
Which fintech banking APIs handle ACH account verification best — which ones offer both micro-deposit flows and instant verification options? | A competitor was cited | A competitor was cited | A competitor was cited | A competitor was cited | A competitor was cited | A competitor was cited |
Which billing platforms best support usage-based pricing with tiered, per-unit, and flat-fee components combined in a single subscription plan? | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
Developer Experience2/5 cited (40%) | ||||||
Which payment API platforms have the most reliable webhook delivery — which ones handle retries automatically when your server is down during a payment event? | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
What are the best payment API sandboxes for testing failed card scenarios and 3DS authentication locally without hitting live payment networks? | A competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Looking for a billing platform that supports a custom pricing page reflecting real-time plan changes without tight backend coupling — what are my options? | Your brand was cited | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
Which payment APIs are best for building a multi-currency checkout with automatic international tax and VAT calculation built in? | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Which billing platforms handle complex proration logic best when customers upgrade or downgrade mid-cycle — what should I look at? | A competitor was cited | Your brand and a competitor were cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Your brand and a competitor were cited |
Integrations & Ecosystem3/5 cited (60%) | ||||||
Which payment and billing platforms integrate best with accounting software to automate revenue recognition and reconciliation? | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Your brand and a competitor were cited |
What tax compliance tools integrate best with payment APIs that don't include built-in calculation — what do teams use for US state tax and EU VAT coverage? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Your brand and a competitor were cited |
Which payments APIs offer the best built-in fraud scoring, and which ones connect well to third-party fraud detection platforms if you need to bring your own? | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
What are the best tools for syncing subscription state from a billing API into a product database so that feature gating always reflects the current plan? | Your brand was cited | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Which billing platforms can feed revenue data directly into a data warehouse for real-time MRR and churn analytics without custom ETL pipelines? | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Performance & Reliability1/5 cited (20%) | ||||||
Which payment API providers offer the best uptime and latency SLAs for high-volume checkout flows — what should I require before committing to one? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Which payment APIs handle 3DS2 strong customer authentication and exemption logic most intelligently to minimize impact on checkout conversion rates? | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited |
Which billing platforms handle idempotency best to prevent duplicate charges during network timeouts and retries at checkout? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited |
Which subscription billing platforms handle dunning and failed payment recovery at scale without requiring custom retry logic? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Your brand and a competitor were cited |
What payment infrastructure tools help architect a resilient checkout that stays available during a processor outage — what should I evaluate? | Neither your brand nor a competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited | A competitor was cited |
Setup & First Run3/5 cited (60%) | ||||||
What payment APIs are best suited for startups that need to meet PCI DSS compliance requirements from their first integration? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Which payment platforms handle both one-time purchases and recurring subscriptions from the same checkout flow — what should a startup evaluate? | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
What are the best billing platforms for setting up usage-based pricing for an API product — which ones handle automatic metered charging without custom infrastructure? | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
What's the fastest way to add subscription billing with trial periods and seat-based pricing to a B2B SaaS app — which platforms handle this without building from scratch? | Your brand and a competitor were cited | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | Your brand and a competitor were cited |
Which billing platforms make it easiest to migrate existing customers and active subscriptions without causing payment failures during the transition? | A competitor was cited | A competitor was cited | Neither your brand nor a competitor was cited | Neither your brand nor a competitor was cited | A competitor was cited | A competitor was cited |
Turn this matrix into daily prompt monitoring.
Track prompt changesVertical Ranking
| # | Brand | PresencePres. | Share of VoiceSoV | DocsDocs | BlogBlog | MentionsMent. | Avg PosPos | Sentiment |
|---|---|---|---|---|---|---|---|---|
| 1 | Stripe | 39.3% | 31.6% | 21.3% | 0.7% | 92.7% | #20.5 | +0.45 |
| 2 | Chargebee | 16.7% | 16.1% | 6.0% | 4.0% | 46.7% | #33.1 | +0.32 |
| 3 | Paddle | 10.7% | 7.6% | 4.0% | 3.3% | 20.7% | #25.6 | +0.23 |
| 4 | Adyen | 10.0% | 9.6% | 7.3% | 0.0% | 48.0% | #23.0 | +0.52 |
| 5 | Orb | 9.3% | 7.8% | 2.0% | 8.7% | 16.0% | #37.4 | +0.16 |
| 6 | Lago | 8.7% | 4.9% | 1.3% | 6.0% | 14.7% | #17.2 | +0.30 |
| 7 | Recurly | 8.0% | 6.1% | 3.3% | 5.3% | 29.3% | #29.3 | +0.36 |
| 8 | Plaid | 4.0% | 4.0% | 2.7% | 0.0% | 4.0% | #10.6 | +0.68 |
| 9 | Square | 4.0% | 3.1% | 3.3% | 0.0% | 0.0% | #36.1 | +0.72 |
| 10 | Braintree | 4.0% | 3.4% | 3.3% | 0.0% | 0.0% | #45.6 | +0.75 |
| 11 | Stigg | 3.3% | 2.2% | 0.0% | 3.3% | 6.0% | #42.0 | +0.36 |
| 12 | Lemon Squeezy | 2.0% | 2.0% | 2.0% | 0.0% | 4.0% | #3.7 | -0.15 |
| 13 | Moov | 0.7% | 1.3% | 0.7% | 0.0% | 1.3% | #40.5 | +0.50 |
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