AI visibility report
ClickUp ranks #4 in Issue Tracking & Project Management AI search.
Outside the top three on 20 of the 25 prompts buyers actually ask.
Atlassian is cited on 13 of those losses.
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Start free trial#4 among 12 vendors · still absent from 89.3% of tracked prompt responses
Top-3 citations across 150 prompt × platform pairs
Peer Ranking
Key Metrics
Platform Breakdown
Google AI Mode
ChatGPT
Perplexity
Bing Copilot
Gemini Search
GrokVisible, but narrative can improve. ClickUp ranks #4 on presence but #8 on sentiment. The brand appears relatively often, but competitors may be getting more favorable language when they appear.
Where ClickUp is losing
Prompts where competitors are visible and ClickUp is not.
These prompt-level losses are the first prompts to track and repair.
Where ClickUp is winning1
What project management tools have the best uptime record and handle real-time collaboration without lag for distributed teams?
Avg # 3.0 · 3 platforms
Where ClickUp is losing5
What project management tools do fast-moving engineering teams prefer for their minimal friction and clean UI?
Competitors on 4 platforms
Track this promptWhich issue tracking platforms have built-in triage and prioritization features that help engineering teams ruthlessly cut scope?
Competitors on 3 platforms
Track this promptLooking for an issue tracker that syncs bidirectionally with a design tool so designers and engineers stay in sync — what are the options?
Competitors on 3 platforms
Track this promptWhich issue trackers let developers link commits and pull requests to tickets without leaving their code editor?
Competitors on 3 platforms
Track this promptWhat issue tracking platforms are preferred by engineering managers who need both a team board view and a high-level roadmap in one tool?
Competitors on 3 platforms
Track this prompt
Track ClickUp daily before the next report refresh.
Track these gapsResearch dossierCapabilities, use cases, sources, reviews, pricing, and FAQ
Overview
ClickUp is an all-in-one work management platform founded in 2017 and headquartered in San Diego, California, operated by Mango Technologies, Inc. It markets itself as a 'Converged AI Workspace' that consolidates tasks, docs, chat, calendar, time tracking, whiteboards, and AI agents into a single interface. Trusted by over five million teams—including 85% of Fortune 500 companies—ClickUp spans use cases from software development and marketing to HR and executive reporting. The platform offers extensive customization through 15+ view types, custom fields, and automations. In late 2025, ClickUp launched its 4.0 redesign featuring AI Super Agents, ambient intelligence, and enterprise search (via its Qatalog acquisition), accelerating to approximately $300M ARR and reporting 400% growth in AI-related sales.
ClickUp is a cloud-based, AI-native work management platform that unifies task tracking, project planning, team chat, documentation, calendar, time tracking, and workflow automation in a single workspace. It supports multiple project methodologies—Agile, Scrum, Kanban, and Waterfall—and is designed to serve teams of all sizes across every business function, positioning itself as a single replacement for fragmented productivity tool stacks.
Key Facts
- Founded
- 2017
- HQ
- San Diego, CA, USA
- Founders
- Zeb Evans, Alex Yurkowski
- Employees
- 1000-5000
- Funding
- $535M
- ARR
- ~$300M
- Customers
- 100,000+ paying teams; 5M+ total teams
- Valuation
- $4B
- Status
- Private
Target users
Key Capabilities10
- Multi-view task management: List, Kanban, Gantt, Calendar, Timeline, Workload, and Mind Map views
- AI-native workspace: ClickUp Brain, Super Agents, Ambient Agents, AI Notetaker, and Talk-to-Text
- Built-in Docs, Wikis, and collaborative knowledge base
- Native time tracking, timesheets, and resource management
- Workflow automation (up to 250,000 automations/month on Enterprise plan)
- Agile and Scrum sprint management with sprint points and velocity reporting
- Collaborative whiteboards and mind mapping
- Integrated team chat with channels, DMs, and SyncUp video conferencing
- Custom dashboards, goals, and OKR tracking
- Enterprise-grade security: SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance
Key Use Cases8
- Agile software development and sprint planning
- Marketing campaign planning and content calendar management
- Cross-functional project and program management
- IT and operations workflow automation
- OKR and goal tracking across departments
- Client project management for agencies and professional services
- Employee onboarding and HR process management
- Product roadmap planning and stakeholder reporting
ClickUp customer outcomes
33% less overhead
Chick-fil-A used ClickUp to streamline internal processes and resource allocation across operations, achieving measurable overhead reduction.
$120,000 saved per game
Lids deployed ClickUp for store planning and project coordination, achieving significant cost savings tied to game event management.
100+ hours saved across teams
Yggdrasil Gaming migrated from Jira to ClickUp, consolidating project management workflows and saving over 100 hours across its teams.
25% productivity gain projected (0.25 FTE saved per person)
Siemens integrated technical project management workflows into ClickUp and projected a productivity gain per person across its Project Services team.
2 FTE roles replaced by AI Agent
Bell Direct deployed ClickUp's Super Agent to automate task triage and assignment, replacing what had previously required two dedicated full-time employees.
Recent Trend
How AI describes ClickUp3
ClickUp : Features a flexible, user-friendly import wizard that maps spreadsheet data to ClickUp tasks and custom fields, making it easy to migrate existing, less-structured backlogs.
What issue trackers handle dependencies between teams well for a 200-person engineering org running multiple concurrent projects?
ClickUp : A customizable project management tool that integrates with chat applications, allowing for task management and issue tracking within the conversation stream.
Which project management tools have deep two-way integrations with version control platforms so commits auto-close issues?
ClickUp : Known for high customization, the free plan offers nested subtasks, sprints, and Gantt-style roadmap views, providing extensive functionality for free users.
Which issue tracking platforms have built-in triage and prioritization features that help engineering teams ruthlessly cut scope?
Most cited sources8
6ClickUp™ | Maximize productivity • Software, AI, and humans converge
clickup.com·Blog Post
- 4
Best Jira Alternatives in 2026: 10 Ranked by Use Case
clickup.com·Listicle
- 3
For Team Leaders
clickup.com·Landing Page
- 2
25 Best Project Management Tools in 2026 - ClickUp
clickup.com·Blog Post
- 2
25 Best Project Management Tools in 2025 - ClickUp
clickup.com·Blog Post
- 2
Sprint Planning Tools: ClickUp vs Jira vs Linear (2026)
clickup.com·Comparison
Alternatives in Issue Tracking & Project Management6
ClickUp positions itself as a 'Converged AI Workspace' that replaces multiple specialized tools—chat, docs, task management, time tracking, whiteboards, and calendar—with one unified platform.
- Unlike Atlassian/Jira (developer-centric) or Asana (structured workflow-focused), ClickUp emphasizes universal applicability across every team function, aggressive value pricing anchored by a generous free tier, and deeply embedded AI (ClickUp Brain, Super Agents) rather than bolted-on AI.
- It competes on breadth and customization, appearing in 1,539+ G2 reports—more than any other product on the platform—signaling broad category coverage.
- Its primary differentiation is total consolidation at a lower per-seat cost versus operating multiple best-of-breed tools.
Reviews
Praised
- Highly flexible and customizable workflows
- All-in-one consolidation of tasks, docs, and chat
- Multiple view types for different team preferences
- Generous free tier and competitive pricing
- Rapid feature development and continuous improvements
- Powerful automation capabilities
- AI features (Brain, Agents) reducing repetitive work
- Responsive 24/7 customer support
Criticized
- Steep learning curve for new users
- Slow loading and performance lags in large workspaces
- Mobile app significantly limited vs. desktop
- Overwhelming number of features and customization options
- Excessive and noisy email notifications
- Complex automation setup process
- Key features gated behind higher-tier plans
- Not fully optimized for pure software development workflows
ClickUp holds a 4.7/5 rating on G2 across more than 11,000 verified reviews and is featured in 1,539+ G2 category reports—more than any other product on the platform. It earned G2 Best Software 2026 awards across Agentic AI, Project Management, AI Products, and Global Software categories. On Gartner Peer Insights in the Project and Portfolio Management market, it holds a 4.3/5. Reviewers consistently praise ClickUp's flexibility, all-in-one consolidation, and expanding AI features, while frequent criticisms focus on a steep initial learning curve, performance lags in large workspaces, and an occasionally overwhelming UI.
Pricing
ClickUp offers a Free Forever plan with unlimited tasks and 60MB storage. Paid plans are billed per user: Unlimited at $7/user/month (annual) or $10/month billed monthly; Business at $12/user/month (annual); Enterprise at custom pricing. AI capabilities are add-ons layered on top: Brain AI at $9/user/month and Everything AI at $28/user/month. Business adds 5,000 automations/month, advanced dashboards, and Google SSO. Enterprise unlocks SAML SSO, SCIM provisioning, audit logs, data residency, MSA/HIPAA, and 250,000 automations/month. A 100% money-back guarantee is offered on paid plans.
Limitations
- Users frequently cite a steep learning curve, especially for complex configurations involving custom fields, automations, and permission structures.
- Performance degradation (slow loading times) is noted in large workspaces.
- The mobile app offers reduced functionality compared to the desktop/web experience.
- Some technical reviewers note the platform's list-centric architecture is not optimally designed for pure software development workflows.
- Excessive feature density can overwhelm smaller teams or less technical users.
- Some valuable features (e.g., advanced dashboards, timesheets) are locked to higher-priced tiers.
- Notification noise—both email and in-app—is a recurring complaint.
Frequently asked questions
Topic coverageCoverage by buyer topic
Topic Coverage
Prompt-Level Results
| Prompt | Bing Copilot | Gemini Search | Perplexity | ChatGPT | Google AI Mode | Grok |
|---|---|---|---|---|---|---|
Capability2/5 cited (40%) | ||||||
Which issue tracking platforms have built-in triage and prioritization features that help engineering teams ruthlessly cut scope? | ||||||
I'm looking for an issue tracker that has strong SLA tracking and escalation rules — which platforms handle this well for a customer-facing team? | ||||||
What project management tools support sub-issues, cycles, and roadmaps without requiring paid add-ons? | ||||||
What issue trackers handle dependencies between teams well for a 200-person engineering org running multiple concurrent projects? | ||||||
Which project management tools support custom workflows with automated state transitions for complex engineering delivery pipelines? | ||||||
Developer Experience3/5 cited (60%) | ||||||
Which issue trackers let developers link commits and pull requests to tickets without leaving their code editor? | ||||||
Looking for a project management tool that keeps engineers in flow — which ones minimize context switching compared to heavy-weight alternatives? | ||||||
What issue tracking platforms are preferred by engineering managers who need both a team board view and a high-level roadmap in one tool? | ||||||
What project management tools do fast-moving engineering teams prefer for their minimal friction and clean UI? | ||||||
Which issue trackers have the best keyboard-first workflows for engineers who hate switching to a mouse? | ||||||
Integrations & Ecosystem2/5 cited (40%) | ||||||
Looking for an issue tracker that syncs bidirectionally with a design tool so designers and engineers stay in sync — what are the options? | ||||||
What issue trackers integrate natively with on-call and incident management tools to auto-create tickets from production alerts? | ||||||
Which project management tools have deep two-way integrations with version control platforms so commits auto-close issues? | ||||||
Which project management platforms offer strong APIs and webhooks so we can build custom engineering dashboards on top of them? | ||||||
What issue tracking tools integrate well with workplace chat so teams get ticket notifications and can update status without leaving their chat app? | ||||||
Performance & Reliability2/5 cited (40%) | ||||||
What project management tools have the best uptime record and handle real-time collaboration without lag for distributed teams? | ||||||
Which issue tracking platforms load quickly even with dozens of custom fields and complex filters applied? | ||||||
What project management tools handle concurrent updates from 50+ engineers without merge conflicts or sync issues on shared boards? | ||||||
Which issue trackers stay fast and responsive with a large backlog of 50k+ tickets across many projects? | ||||||
Which issue trackers have a reliable mobile app for engineering leads who need to triage and update tickets while away from their desk? | ||||||
Setup & First Run2/5 cited (40%) | ||||||
I'm evaluating issue trackers for a 30-person product team that runs two-week sprints — which tools make sprint setup and backlog grooming fast? | ||||||
Which developer-focused project management tools can import an existing backlog from a spreadsheet export without manual cleanup? | ||||||
What's the fastest issue tracker to set up for a 10-person engineering team migrating off a legacy project management tool? | ||||||
Which project management platforms offer the smoothest migration path for an enterprise team moving from one tool to another with 10k+ existing tickets? | ||||||
What are the best issue tracking tools for a startup with 5 engineers that doesn't want to spend more than an hour on onboarding? | ||||||
Turn this matrix into daily prompt monitoring.
Track prompt changesVertical Ranking
| # | Brand | PresencePres. | Share of VoiceSoV | DocsDocs | BlogBlog | MentionsMent. | Avg PosPos | Sentiment |
|---|---|---|---|---|---|---|---|---|
| 1 | Atlassian | 32.7% | 43.3% | 1.3% | 1.3% | 29.3% | #7.4 | +0.39 |
| 2 | monday.com | 17.3% | 14.2% | 0.0% | 16.0% | 15.3% | #6.1 | +0.34 |
| 3 | Linear | 13.3% | 13.3% | 4.0% | 0.0% | 13.3% | #8.4 | +0.52 |
| 4 | ClickUp | 10.7% | 8.2% | 0.7% | 1.3% | 9.3% | #11.1 | +0.42 |
| 5 | Shortcut | 6.7% | 8.2% | 0.0% | 6.7% | 6.7% | #4.0 | +0.64 |
| 6 | Zenhub | 5.3% | 3.4% | 0.0% | 5.3% | 4.7% | #5.1 | +0.50 |
| 7 | YouTrack | 4.0% | 4.7% | 0.0% | 0.0% | 4.0% | #7.2 | +0.43 |
| 8 | Asana | 3.3% | 3.4% | 0.0% | 0.0% | 2.0% | #10.1 | +0.50 |
| 9 | Huly | 0.7% | 0.4% | 0.0% | 0.0% | 0.7% | #1.0 | +0.00 |
| 10 | Plane | 0.7% | 0.4% | 0.0% | 0.0% | 0.7% | #10.0 | +0.50 |
| 11 | Basecamp | 0.7% | 0.4% | 0.0% | 0.0% | 0.7% | #24.0 | +0.60 |
| 12 | Height | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | — | — |
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