Who is ClickUp best for?

ClickUp is built for Software engineering and product management teams, Marketing and creative teams, Operations, IT, and PMO professionals, Agencies and professional services firms. Common use cases include Agile software development and sprint planning; Marketing campaign planning and content calendar management; Cross-functional project and program management.

How is ClickUp priced?

ClickUp offers a Free Forever plan with unlimited tasks and 60MB storage. Paid plans are billed per user: Unlimited at $7/user/month (annual) or $10/month billed monthly; Business at $12/user/month (annual); Enterprise at custom pricing. AI capabilities are add-ons layered on top: Brain AI at $9/user/month and Everything AI at $28/user/month. Business adds 5,000 automations/month, advanced dashboards, and Google SSO. Enterprise unlocks SAML SSO, SCIM provisioning, audit logs, data residency, MSA/HIPAA, and 250,000 automations/month. A 100% money-back guarantee is offered on paid plans.

What are the alternatives to ClickUp?

Common Issue Tracking & Project Management alternatives to ClickUp include Atlassian, Linear, Shortcut, monday.com, Asana. See the full comparison hub at /verticals/issue-tracking-and-project-management/compare.

What do users praise about ClickUp?

Users frequently praise: Highly flexible and customizable workflows; All-in-one consolidation of tasks, docs, and chat; Multiple view types for different team preferences; Generous free tier and competitive pricing; Rapid feature development and continuous improvements; Powerful automation capabilities; AI features (Brain, Agents) reducing repetitive work; Responsive 24/7 customer support.

What are common complaints about ClickUp?

Frequently cited limitations: Steep learning curve for new users; Slow loading and performance lags in large workspaces; Mobile app significantly limited vs. desktop; Overwhelming number of features and customization options; Excessive and noisy email notifications; Complex automation setup process; Key features gated behind higher-tier plans; Not fully optimized for pure software development workflows.

When was ClickUp founded and where?

ClickUp was founded in 2017, headquartered in San Diego, CA, USA by Zeb Evans, Alex Yurkowski.

ClickUp reports 1000-5000 employees, 100,000+ paying teams; 5M+ total teams customers, ~$300M ARR.

AI visibility report

ClickUp ranks #9 in Issue Tracking & Project Management AI search.

Outside the top three on 22 of the 25 prompts buyers actually ask.

Linear is cited on 16 of those losses.

25 prompts

6 platforms

Updated Aug 16, 2026 - refreshed weekly

Track ClickUp daily

Free trial. Setup comes pre-filled for ClickUp.

Track ClickUp across these prompts daily.

Start free trial

3percent

Presence Rate

Low presence

#9 among 12 vendors · still absent from 97.3% of tracked prompt responses

Top-3 citations across 150 prompt × platform pairs

+0.76

Sentiment

-1.00.0+1.0

Very positive

#9of 12

Peer Ranking

#1#12

Below averagein Issue Tracking & Project Management

Key Metrics

Presence Rate

2.7%

Share of Voice

3.9%

Avg Position

#5.6

Docs Presence

1.3%

Blog Presence

0.0%

Brand Mentions

31.3%

Platform Breakdown

ChatGPT

12%3/25 prompts

Research dossierCapabilities, use cases, sources, reviews, pricing, and FAQ

Overview

ClickUp is an all-in-one work management platform founded in 2017 and headquartered in San Diego, California, operated by Mango Technologies, Inc. It markets itself as a 'Converged AI Workspace' that consolidates tasks, docs, chat, calendar, time tracking, whiteboards, and AI agents into a single interface. Trusted by over five million teams—including 85% of Fortune 500 companies—ClickUp spans use cases from software development and marketing to HR and executive reporting. The platform offers extensive customization through 15+ view types, custom fields, and automations. In late 2025, ClickUp launched its 4.0 redesign featuring AI Super Agents, ambient intelligence, and enterprise search (via its Qatalog acquisition), accelerating to approximately $300M ARR and reporting 400% growth in AI-related sales.

ClickUp is a cloud-based, AI-native work management platform that unifies task tracking, project planning, team chat, documentation, calendar, time tracking, and workflow automation in a single workspace. It supports multiple project methodologies—Agile, Scrum, Kanban, and Waterfall—and is designed to serve teams of all sizes across every business function, positioning itself as a single replacement for fragmented productivity tool stacks.

Reviews

4.7/5G2·11176+4.3/5Gartner Peer Insights·27+

Praised

Highly flexible and customizable workflows
All-in-one consolidation of tasks, docs, and chat
Multiple view types for different team preferences
Generous free tier and competitive pricing
Rapid feature development and continuous improvements
Powerful automation capabilities
AI features (Brain, Agents) reducing repetitive work
Responsive 24/7 customer support

Criticized

ClickUp holds a 4.7/5 rating on G2 across more than 11,000 verified reviews and is featured in 1,539+ G2 category reports—more than any other product on the platform. It earned G2 Best Software 2026 awards across Agentic AI, Project Management, AI Products, and Global Software categories. On Gartner Peer Insights in the Project and Portfolio Management market, it holds a 4.3/5. Reviewers consistently praise ClickUp's flexibility, all-in-one consolidation, and expanding AI features, while frequent criticisms focus on a steep initial learning curve, performance lags in large workspaces, and an occasionally overwhelming UI.

Prompt	Google AI Mode	Perplexity	Bing Copilot	ChatGPT	Gemini Search	Grok
Capability0/5 cited (0%)
Which project management tools support custom workflows with automated state transitions for complex engineering delivery pipelines?	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited
What issue trackers handle dependencies between teams well for a 200-person engineering org running multiple concurrent projects?

#	Brand	PresencePres.	Share of VoiceSoV	DocsDocs	BlogBlog	MentionsMent.	Avg PosPos	Sentiment
1	Atlassian	28.7%	35.4%	0.7%	0.7%	0.0%	#4.1	+0.43
2	Linear	16.0%	15.6%	11.3%	0.7%	59.3%	#2.7	+0.67
3	Shortcut	11.3%	14.8%	0.0%	7.3%	0.0%	#4.6	+0.47
4	monday.com	8.7%	6.6%	0.0%	8.0%	0.0%	#3.5	+0.31
5	YouTrack	6.7%	10.1%	0.0%	0.7%	14.0%	#5.0	+0.57
6	Asana	6.7%	5.8%	0.7%	0.0%	0.0%	#5.5	+0.57
7	Plane	4.7%	5.1%	0.7%	2.7%	11.3%	#4.9	+0.69
8	Zenhub	3.3%	2.7%	0.0%	3.3%	3.3%	#3.7	-0.08
9	ClickUp	2.7%	3.9%	1.3%	0.0%	31.3%	#5.6	+0.76
10	Basecamp	0.0%	0.0%	0.0%	0.0%	0.0%	—	—
11	Height	0.0%	0.0%	0.0%	0.0%	0.0%	—	—
12	Huly	0.0%	0.0%	0.0%	0.0%	0.0%	—	—

Developer Experience1/5 cited (20%)
Which issue trackers let developers link commits and pull requests to tickets without leaving their code editor?	Your brand was cited	A competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited

Integrations & Ecosystem1/5 cited (20%)
Which project management platforms offer strong APIs and webhooks so we can build custom engineering dashboards on top of them?	A competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	Your brand and a competitor were cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited

Performance & Reliability0/5 cited (0%)
What project management tools have the best uptime record and handle real-time collaboration without lag for distributed teams?	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	Neither your brand nor a competitor was cited	A competitor was cited	A competitor was cited	Neither your brand nor a competitor was cited