Pricing
incident.io pricing context
Human-reviewed pricing summary paired with DevTune’s public AI search visibility benchmark.
Reviewed pricing summary
- Four tiers are publicly listed.
- Basic is free forever and includes Slack/Teams incident response, single on-call schedule, one status page, and essential automation.
- Team is $19/user/month (annual: $15/user/month) for incident response, with on-call available as a $10/user/month add-on; supports multi-team on-call and alerting.
- Pro is $25/user/month for incident response plus a $20/user/month on-call add-on; adds advanced insights, AI-native post-mortems, custom incident types, response policies, and private incidents.
- Enterprise pricing is custom and adds designated CSM, advanced RBAC, multiple environments, HIPAA compliance, SCIM provisioning, live phone support, and support SLAs.
- On-call can also be purchased as a standalone product at $20/user/month.
Benchmark context
#1
of 11 in Incident Management & On-Call
62.4%
AI search visibility
Sources and verification
Pricing changes often. Treat this page as evaluation context and verify contract terms, usage limits, and add-ons against the vendor’s current materials before making a buying decision.