Squadcast (acquired by SolarWinds) pricing context

Squadcast offers four tiers (annual billing): Free (forever, up to 5 users, 3-month data retention); Pro at $15/user/month (on-call schedules, basic event intelligence, mobile app, Jira integration, 6-month retention); Premium at $24/user/month — most popular — adds runbooks, incident workflows, SLO tracker, status pages, unlimited SMS/voice alerts, and 1-year retention; Enterprise at $26/user/month (custom) adds Intelligent Alert Grouping, Auto Pause Transient Alerts, ServiceNow bidirectional sync, Global Event Rules, AI incident summaries, audit logs, unlimited data retention, and a dedicated account manager. Monthly billing adds roughly 16–25% over annual rates. Live Call Routing is an add-on. A 14-day free trial (no credit card required) is available on paid plans.