Pricing
Grafana Labs pricing context
Human-reviewed pricing summary paired with DevTune’s public AI search visibility benchmark.
Reviewed pricing summary
- Free tier: up to 3 active IRM users/month at no cost (community support only).
- Pro tier: $20/active IRM user/month on-demand, plus a $19/month platform fee (includes 3 active users and 8x5 email support).
- Enterprise tier: custom annual pricing with a minimum commit of $25,000/year, including premium support, Observability Architect access, and deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud).
- An 'active IRM user' is defined as a user included in OnCall schedules or escalation chains, or who performs alert group or OnCall configuration actions during the billing month.
Benchmark context
#10
of 11 in Incident Management & On-Call
4.8%
AI search visibility
Sources and verification
Pricing changes often. Treat this page as evaluation context and verify contract terms, usage limits, and add-ons against the vendor’s current materials before making a buying decision.