Neptune.ai pricing context

Neptune.ai offered three tiers, priced per user per month and billed on logged data points rather than tracked hours. Startup: $150/user/month (1B data points/month, 1 TB storage, unlimited users and projects, SSO/LDAP, 99.99% ingestion SLA, standard email/chat support; 10% discount for annual billing). Lab: $250/user/month billed annually (10B data points/month, 10 TB storage, run forking, role-based access control, priority 24/5 support, dedicated Customer Success Manager, Slack support channel). Self-hosted: Custom pricing for on-premise or private-cloud deployment with SRE support. Overage fees: $10/million data points above monthly quota; $2/GB extra storage. Free academic license available for students, professors, Kagglers, and non-commercial researchers. Following the OpenAI acquisition announcement on December 3, 2025, auto-renewals were paused and SaaS service is winding down by March 5, 2026.