# OneUptime AI visibility in Incident Management & On-Call

Canonical: https://devtune.ai/verticals/incident-management-and-on-call/oneuptime

[Website](https://oneuptime.com/)

Updated: 2026-10-04T01:49:06.016024+00:00
Prompts: 25
Runs: 6


## Platforms

- perplexity
- chatgpt-search
- bing-copilot-search
- google-ai-mode
- google-ai
- xai-search

Rank: 8
Total brands: 11
Measured responses: 150
Presence percent: 2
Share of voice percent: 1.4367816091954022
Average position: 6.6
Docs presence percent: 0
Blog presence percent: 0.6666666666666667
Brand mention percent: 1.3333333333333335


## Profile

Overview: OneUptime is an open-source observability and incident management platform developed by HackerBay, Inc. and released under the Apache 2.0 license. It is designed to replace multiple commercial SaaS tools—including PagerDuty, StatusPage.io, Pingdom, Datadog, and Sentry—with a single unified platform. Core capabilities span uptime and synthetic monitoring from 100+ global probe locations, on-call scheduling with escalation policies, incident lifecycle management, customizable customer-facing status pages, centralized log management, distributed tracing, application performance metrics, error tracking, no-code workflow automation, and an AI Agent that autonomously opens pull requests to resolve detected issues. The platform is available as a managed cloud service or as a fully self-hosted deployment via Helm or Docker Compose. It holds 6.8k GitHub stars and targets DevOps engineers, SRE teams, and platform engineers seeking cost-efficient, vendor-neutral observability.
Product summary: OneUptime is a fully open-source (Apache 2.0), self-hostable or cloud-hosted observability platform that unifies uptime monitoring, on-call scheduling, incident management, status pages, log management, distributed tracing, APM metrics, error tracking, workflow automation, and AI-powered auto-remediation into a single product. It positions itself as a cost-effective, vendor-neutral alternative to assembling separate commercial tools for each of these functions.


### Key capabilities

- Uptime and synthetic monitoring from 100+ global probe locations (HTTP, TCP, UDP, DNS, ICMP, Playwright-based user journeys)
- On-call scheduling with multi-tier escalation policies, rotation management, phone/SMS/push alerts, and vacation/OOO overrides
- Incident management with Slack/Teams declaration, auto-assigned ownership, automatic timeline capture, severity levels, and postmortem templates
- Customizable public and private status pages with custom domains, branding, subscriber notifications (email, SMS, RSS), and 90-day uptime history
- Log management with OpenTelemetry and Fluentd ingestion, full-text search, real-time tailing, and log-based alerting
- Distributed tracing (APM) with end-to-end request tracing, auto-discovered service maps, and span-level latency analysis
- Application performance metrics with Prometheus/StatsD/OpenTelemetry support, anomaly alerts, and 13-month retention
- Error tracking with stack traces, intelligent grouping, deploy-linked regression detection, and AI-suggested fixes
- No-code workflow automation builder with 5,000+ integrations, event/schedule triggers, and custom script execution
- AI Agent for autonomous incident triage, root-cause analysis, and automated GitHub/GitLab pull request creation for code fixes



### Target users

- Site Reliability Engineers (SREs)
- DevOps and platform engineers
- Engineering managers overseeing on-call operations
- Compliance-sensitive organizations requiring self-hosted monitoring (FinTech, Healthcare, Government)
- Cost-conscious startups and scale-ups replacing multi-vendor observability stacks
- Open-source-first development teams seeking transparency and no vendor lock-in



### Key use cases

- Replacing fragmented monitoring stacks (PagerDuty + Pingdom + StatusPage.io + Datadog) with a single open-source platform
- Self-hosting observability infrastructure for data residency, HIPAA, PCI-DSS, or government compliance requirements
- On-call schedule management and alert routing for SRE and DevOps teams seeking to reduce engineer burnout
- Customer-facing incident communication via branded status pages with subscriber notifications
- Full-stack observability for microservices (logs + traces + metrics + errors correlated in one view)
- AI-assisted automated remediation: detecting production errors and auto-generating fix pull requests
- Cost reduction for teams paying per-host or per-user for commercial observability/alerting tools

Integrations ecosystem: OneUptime offers 5,000+ integrations via its no-code workflow builder, including native support for Slack, Microsoft Teams, Jira, GitHub, GitLab, and Bitbucket for AI-generated PR workflows. It is OpenTelemetry-native for logs, metrics, and traces, and also supports Prometheus and StatsD for metrics ingestion. Log ingestion is supported via Fluentd and FluentBit. Infrastructure deployment is available via Helm on Kubernetes (recommended for production) and Docker Compose. SSO integrations include Okta, Azure AD, Google, and any SAML/OIDC provider. A REST API and official Terraform provider enable infrastructure-as-code workflows. Users can bring their own Twilio account for SMS/call alerting and their own LLM provider (OpenAI, Anthropic, Llama, or self-hosted) for AI Agent features.
Pricing summary: Free tier ($0/month): 1 status page, 100 subscribers, unlimited manual monitors, basic incident management, 15-day data retention for logs/APM, 5-business-day email support, 99% SLA. Growth tier ($22/month): unlimited status pages and subscribers, on-call rotation/alerts, 5,000+ integrations, API access, 1-business-day support, 99.9% SLA. Scale tier ($99/month): adds SSO, advanced RBAC, 6-hour chat/email support, 99.95% SLA. Enterprise tier: custom annual pricing, dedicated engineer, 1-hour phone support, custom data residency and retention, private cloud or SaaS options. Usage-based add-ons across all plans: active monitors at $1/monitor/month; SMS alerts at $0.10/SMS; phone call alerts at $0.10/minute (or bring your own Twilio); telemetry ingestion at $0.10/GB (15-day default retention); AI Agent at $0.02/1,000 tokens (or bring your own LLM). Annual billing offers a 17% discount.
Review summary: Public review data for OneUptime is sparse. On G2, the product holds a 3.7/5 rating from 5 reviews, with 80% 5-star and 20% 1-star ratings—the vendor profile has not been actively managed for over a year. Positive reviewers highlight the cost savings versus commercial alternatives, the open-source flexibility, and community responsiveness on GitHub. Critical reviewers cite slow vendor support response times and complexity when troubleshooting self-hosted deployments. No verifiable scores were found on Gartner Peer Insights, Capterra, or TrustRadius at the time of research.
Competitive positioning: OneUptime competes as the open-source, self-hostable alternative to the combined stack of PagerDuty + StatusPage.io + Pingdom + Datadog + Sentry. Its core differentiation is a single unified platform (Apache 2.0 licensed) that eliminates tool sprawl by combining uptime monitoring, incident management, on-call scheduling, status pages, logs, APM/traces, error tracking, AI-assisted remediation, and no-code workflows—without per-host or per-user pricing. It explicitly markets against per-seat SaaS pricing models and vendor lock-in, appealing to cost-sensitive teams, compliance-sensitive organizations (self-hosting for data residency), and open-source communities. It holds a lower public brand visibility score (rank 6 of 11 in its vertical) than established players like PagerDuty or Opsgenie, but competes on breadth, price, and open-source governance.
Limitations: Self-hosting involves significant operational complexity—the platform has many moving parts and troubleshooting often requires reading source code or community configurations. The G2 profile has only 5 reviews and has not been actively managed by the vendor for over a year, suggesting limited investment in public review presence. Customer support response times have drawn criticism, particularly for non-enterprise tiers (5-business-day SLA on the free plan). Some features are listed as 'coming soon' on the pricing page (container monitoring, Kubernetes cluster monitoring UI, webhook alerts, vacation/OOO policy, on-call pay, on-call reports). The free plan caps status pages at 1 and subscribers at 100. There is no evidence of a large independent analyst review presence (e.g., Gartner Magic Quadrant, Forrester Wave).


### Source urls

- https://oneuptime.com/
- https://oneuptime.com/pricing
- https://oneuptime.com/about
- https://github.com/oneuptime/oneuptime
- https://www.g2.com/products/oneuptime/reviews
- https://pitchbook.com/profiles/company/519847-84
- https://tracxn.com/d/companies/oneuptime/__mbOzGsBhZvL1vLNb3jhQTwF6dp7_-1CyFtbcNuSqN4Q
- https://openalternative.co/oneuptime
- https://oneuptime.com/compare/incident.io

Reviewed at: 2026-04-28T23:30:55.598+00:00


### Customer outcomes





### Reviews breakdown

| Platform | Score | Score max | Review count | Url |
| --- | --- | --- | --- | --- |
| G2 | 3.7 | 5 | 5 | https://www.g2.com/products/oneuptime/reviews |



### Review themes



#### Praised

- Open-source and fully self-hostable
- Replaces multiple paid tools with one platform
- Cost savings vs. commercial alternatives
- Active GitHub community and responsive maintainers
- Free tier available with core monitoring features
- OpenTelemetry-native integrations



#### Criticized

- Self-hosting is complex with many interdependent services
- Slow vendor support response times on lower tiers
- Some features listed as 'coming soon'
- Very limited public third-party review data
- G2 vendor profile inactive for over a year




### Company facts

Founded year: 2015
Hq: New York, USA


#### Founders

- Nawaz Dhandala

Employees range: 11-50
Total funding: $600K
Valuation: Not available
Arr: Not available
Customer count: Not available
Status: Private


Readiness: Not available


## Ranking

| Display name | Pair count | Total pairs | Presence percent | Avg position |
| --- | --- | --- | --- | --- |
| Rootly | 62 | 150 | 41.333333333333336 | 3.4018691588785046 |
| incident.io | 62 | 150 | 41.333333333333336 | 3.518181818181818 |
| PagerDuty | 45 | 150 | 30 | 2.3230769230769233 |
| Opsgenie | 24 | 150 | 16 | 3.413793103448276 |
| FireHydrant | 11 | 150 | 7.333333333333333 | 3.9411764705882355 |
| Better Stack | 6 | 150 | 4 | 3 |
| Grafana | 4 | 150 | 2.666666666666667 | 4.666666666666667 |
| OneUptime | 3 | 150 | 2 | 6.6 |
| ilert | 2 | 150 | 1.3333333333333335 | 2 |
| Spike.sh | 0 | 150 | 0 | Not available |
| Squadcast | 0 | 150 | 0 | Not available |



## Platform breakdown

| Platform | Prompt count | Presence rate |
| --- | --- | --- |
| perplexity | 1 | 4 |
| chatgpt-search | 0 | 0 |
| bing-copilot-search | 0 | 0 |
| google-ai-mode | 1 | 4 |
| google-ai | 1 | 4 |
| xai-search | 0 | 0 |



## Strengths





## Gaps

| Prompt text | Competitor presence count |
| --- | --- |
| Looking for an incident tool that auto-generates a timeline and draft post-mortem from chat history and alert events — which platforms do this? | 5 |
| Which on-call management tools have the smoothest migration path from a legacy pager tool with existing rotation schedules and escalation policies? | 5 |
| What incident platforms scale well for a 1000-person engineering org with hundreds of on-call rotations and thousands of alert rules? | 5 |
| What incident management platforms offer an API or IaC provider so on-call schedules and routing rules can be managed as code? | 5 |
| Looking for an incident platform that integrates with issue trackers to automatically create follow-up tickets from post-mortem action items — what are my options? | 5 |



## Topic scores

| Topic name | Prompt count | Cited prompt count |
| --- | --- | --- |
| Capability | 5 | 0 |
| Developer Experience | 5 | 1 |
| Integrations & Ecosystem | 5 | 2 |
| Performance & Reliability | 5 | 0 |
| Setup & First Run | 5 | 0 |



## Prompt results

- Prompt text: Which on-call platforms have the fastest alert delivery times from inbound webhook to phone call — which ones reliably page within 30 seconds?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| PagerDuty | 3 |
| Opsgenie | 5 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Better Stack | 2 |
| Opsgenie | 4 |
| Grafana | 5 |
| incident.io | 6 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |



##### Google-ai





##### Xai-search




- Prompt text: Looking for an incident tool that auto-generates a timeline and draft post-mortem from chat history and alert events — which platforms do this?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |
| FireHydrant | 3 |
| Opsgenie | 5 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 2 |
| incident.io | 3 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Opsgenie | 2 |
| Rootly | 3 |



##### Google-ai

| Display name | Position |
| --- | --- |
| incident.io | 2 |
| Rootly | 6 |



##### Xai-search




- Prompt text: What's the fastest incident management platform to set up for a 20-person engineering team that currently handles on-call entirely through workplace chat?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 2 |
| PagerDuty | 3 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 2 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 3 |



##### Google-ai





##### Xai-search




- Prompt text: Which on-call management tools have the smoothest migration path from a legacy pager tool with existing rotation schedules and escalation policies?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 2 |
| Opsgenie | 3 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 1 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Xai-search




- Prompt text: Which incident response tools come with built-in runbook templates so teams don't have to build their incident playbooks from scratch?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Rootly | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| FireHydrant | 1 |
| Rootly | 2 |
| incident.io | 3 |
| PagerDuty | 4 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| PagerDuty | 3 |
| incident.io | 4 |



##### Xai-search




- Prompt text: What on-call platforms have the best mobile app for engineers who need to respond to alerts at 3am with minimum friction?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 5 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 3 |
| Opsgenie | 4 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 4 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Opsgenie | 2 |



##### Google-ai





##### Xai-search




- Prompt text: Which incident management tools let on-call engineers acknowledge, escalate, and update incidents directly from workplace chat without using a web dashboard?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 6 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 2 |
| FireHydrant | 3 |
| PagerDuty | 4 |
| incident.io | 6 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 4 |



##### Google-ai-mode





##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| Opsgenie | 8 |



##### Xai-search




- Prompt text: What incident platforms scale well for a 1000-person engineering org with hundreds of on-call rotations and thousands of alert rules?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 6 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Opsgenie | 1 |
| PagerDuty | 2 |
| Rootly | 3 |
| incident.io | 4 |
| FireHydrant | 5 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| FireHydrant | 7 |



##### Xai-search




- Prompt text: Which on-call platforms have the most pre-built integrations with monitoring and observability tools for automatic alert ingestion?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 2 |
| Grafana | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Opsgenie | 2 |
| Rootly | 3 |
| incident.io | 4 |
| Grafana | 5 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |



##### Google-ai





##### Xai-search




- Prompt text: What incident management tools maintain their own uptime independently so they still function when the service they monitor goes down?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 2 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 3 |
| Better Stack | 5 |
| Opsgenie | 6 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| PagerDuty | 2 |



##### Google-ai





##### Xai-search




- Prompt text: What incident management platforms offer an API or IaC provider so on-call schedules and routing rules can be managed as code?


#### Brand position by platform

Perplexity: 10
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 3 |
| incident.io | 7 |
| OneUptime | 10 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 2 |
| Opsgenie | 4 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Grafana | 1 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Xai-search




- Prompt text: What on-call and incident platforms offer a public status page as part of the core product without requiring a separate subscription?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 2 |
| Better Stack | 3 |
| PagerDuty | 5 |
| Opsgenie | 6 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| FireHydrant | 1 |
| Rootly | 2 |



##### Google-ai





##### Xai-search




- Prompt text: Which on-call tools have a reliable global phone network that can reach engineers in multiple countries with consistent call quality?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Opsgenie | 1 |
| incident.io | 3 |
| PagerDuty | 5 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Opsgenie | 4 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Better Stack | 3 |



##### Google-ai

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Opsgenie | 2 |



##### Xai-search




- Prompt text: What on-call tools give engineers visibility into their own on-call burden so they can flag unsustainable alert volumes to their manager?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |



##### Chatgpt-search





##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Xai-search




- Prompt text: What on-call tools support noise reduction and alert grouping so engineers aren't paged for every individual monitoring alert during an outage?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 2 |



##### Bing-copilot-search





##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| PagerDuty | 2 |



##### Xai-search




- Prompt text: Which incident management platforms let engineering teams build and maintain runbooks collaboratively with a good editor experience?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: 6
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| PagerDuty | 3 |
| incident.io | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 2 |
| PagerDuty | 3 |
| Opsgenie | 4 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Google-ai-mode





##### Google-ai

| Display name | Position |
| --- | --- |
| OneUptime | 6 |



##### Xai-search




- Prompt text: Looking for an incident platform that integrates with issue trackers to automatically create follow-up tickets from post-mortem action items — what are my options?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| FireHydrant | 2 |
| incident.io | 3 |
| PagerDuty | 4 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 2 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Opsgenie | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Xai-search




- Prompt text: What incident management tools integrate deeply with workplace chat platforms so the entire incident workflow happens inside the chat app?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: 2
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |
| FireHydrant | 3 |
| PagerDuty | 4 |
| Opsgenie | 5 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| Rootly | 3 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| OneUptime | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| ilert | 1 |



##### Xai-search




- Prompt text: What incident management tools support AI-assisted triage that suggests likely root cause and relevant runbooks when an alert fires?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 2 |
| Rootly | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| PagerDuty | 2 |
| Better Stack | 5 |
| incident.io | 6 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 4 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Xai-search




- Prompt text: Which incident management platforms support multi-service incident coordination where separate on-call teams are engaged simultaneously?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| PagerDuty | 3 |



##### Chatgpt-search





##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 2 |



##### Google-ai-mode





##### Google-ai





##### Xai-search




- Prompt text: Which incident platforms have strong post-mortem and retrospective features that go beyond a blank document — structured templates, follow-up tracking, and metrics?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| incident.io | 1 |
| FireHydrant | 4 |
| Rootly | 8 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |
| PagerDuty | 3 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| incident.io | 2 |



##### Google-ai





##### Xai-search




- Prompt text: Which on-call tools support bidirectional integration with a status page so incidents automatically update public status without manual intervention?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| Opsgenie | 1 |
| incident.io | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Opsgenie | 1 |
| Rootly | 2 |
| FireHydrant | 3 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| incident.io | 2 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| PagerDuty | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Opsgenie | 1 |
| Rootly | 2 |
| incident.io | 3 |



##### Xai-search




- Prompt text: I'm evaluating incident management platforms for a 50-person SaaS company — which ones can be configured with alerting rules and on-call schedules in under a day?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 2 |
| ilert | 3 |
| incident.io | 4 |



##### Chatgpt-search





##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 2 |
| incident.io | 3 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| incident.io | 1 |



##### Google-ai





##### Xai-search




- Prompt text: Which incident management platforms have strong multi-region redundancy so the alerting system never goes down at the same time as a customer-facing outage?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| Rootly | 3 |
| Opsgenie | 4 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| FireHydrant | 2 |
| incident.io | 4 |
| PagerDuty | 6 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 1 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |



##### Google-ai





##### Xai-search




- Prompt text: I need an on-call platform that supports multi-channel paging — phone call, SMS, push, and email — with configurable escalation timeouts — what are my options?


#### Brand position by platform

Perplexity: Not available
Chatgpt-search: Not available
Bing-copilot-search: Not available
Google-ai-mode: Not available
Google-ai: Not available
Xai-search: Not available



#### Platform rows



##### Perplexity

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 3 |



##### Chatgpt-search

| Display name | Position |
| --- | --- |
| PagerDuty | 1 |
| incident.io | 2 |



##### Bing-copilot-search

| Display name | Position |
| --- | --- |
| Rootly | 5 |



##### Google-ai-mode

| Display name | Position |
| --- | --- |
| Rootly | 1 |
| Opsgenie | 2 |



##### Google-ai

| Display name | Position |
| --- | --- |
| Better Stack | 1 |



##### Xai-search







## Top sources

| Url | Title | Domain | Logo url | Source vertical | Content type | Citation count | Last30d count |
| --- | --- | --- | --- | --- | --- | --- | --- |
| https://oneuptime.com/product/runbooks | OneUptime \| Runbooks — Automated Incident Response Procedures. | oneuptime.com | https://izgwnlozsmjmqjsnddmg.supabase.co/storage/v1/object/public/domain-logos/9dbab6f8-54b2-49a0-8181-89a0ed130318/53005bca-a629-4268-994a-ae58475befb6/ead04625a032abec46076f6115aa829b92e89c81.png | commercial | product_page | 6 | 6 |
| https://oneuptime.com/ | OneUptime \| Open-Source Observability & Incident Management | oneuptime.com | https://izgwnlozsmjmqjsnddmg.supabase.co/storage/v1/object/public/domain-logos/9dbab6f8-54b2-49a0-8181-89a0ed130318/53005bca-a629-4268-994a-ae58475befb6/ead04625a032abec46076f6115aa829b92e89c81.png | commercial | product_page | 3 | 3 |
| https://oneuptime.com/blog/post/2026-02-23-how-to-create-opsgenie-teams-and-schedules-with-terraform/view | How to Create OpsGenie Teams and Schedules with Terraform | oneuptime.com | https://izgwnlozsmjmqjsnddmg.supabase.co/storage/v1/object/public/domain-logos/9dbab6f8-54b2-49a0-8181-89a0ed130318/53005bca-a629-4268-994a-ae58475befb6/ead04625a032abec46076f6115aa829b92e89c81.png | commercial | blog_post | 2 | 2 |



## Response excerpts

| Prompt text | Platform | Excerpt |
| --- | --- | --- |
| Which incident management platforms let engineering teams build and maintain runbooks collaboratively with a good editor experience? | google-ai | OneUptime * The Editor Experience: Offers an advanced hybrid editor that blends manual Markdown/checklist steps with executable components (like sandboxed JavaScript, HTTP requests, and bash scripts). |
| What incident management tools integrate deeply with workplace chat platforms so the entire incident workflow happens inside the chat app? | google-ai-mode | OneUptime +1 Are you currently migrating from an existing tool (like PagerDuty or Opsgenie) or evaluating a new stack ? |



## Competitor excerpts

| Platform | Competitor name | Excerpt |
| --- | --- | --- |
| perplexity | Rootly | Rootly — automatically builds a chronological timeline from Slack messages, alerts, commands, deployments, and ticket updates, then uses AI to draft a postmortem/retrospective from that incident data. |
| perplexity | incident.io | incident.io — captures incident activity in a timeline and can generate a first postmortem draft using the timeline, Slack or Teams conversations, and investigation data. |
| chatgpt-search | Rootly | The strongest matches I found are Rootly, incident.io, and FireHydrant. They all aim to turn the incident itself—chat, alerts, actions, and other signals—into an automatically maintained timeline and a post-incident draft. |
| chatgpt-search | incident.io | The strongest matches I found are Rootly, incident.io, and FireHydrant. They all aim to turn the incident itself—chat, alerts, actions, and other signals—into an automatically maintained timeline and a post-incident draft. |
| chatgpt-search | FireHydrant | The strongest matches I found are Rootly, incident.io, and FireHydrant. They all aim to turn the incident itself—chat, alerts, actions, and other signals—into an automatically maintained timeline and a post-incident draft. |
| bing-copilot-search | Rootly | ...platforms that auto-generate incident timelines and draft post-mortems from chat history and alert events are incident.io, Rootly, FireHydrant, PagerDuty (with Jeli features now integrated), Datadog, and Aurora (open source). These tools capture real-... |
| bing-copilot-search | incident.io | ...The leading platforms that auto-generate incident timelines and draft post-mortems from chat history and alert events are incident.io, Rootly, FireHydrant, PagerDuty (with Jeli features now integrated), Datadog, and Aurora (open source). These tools ca... |
| google-ai-mode | PagerDuty | PagerDuty +1 Key tools and the specific reports/metrics they provide to give engineers this visibility include: * PagerDuty ( Analytics Dashboard & Reports ) provides robust reporting that tracks total incidents over time, responder load, and interruptions. |
| google-ai-mode | Opsgenie | Atlassian Opsgenie ( Team Productivity Analytics ) features comprehensive alert analytics and user productivity dashboards. |
| google-ai-mode | Rootly | Rootly ( On-Call Metrics & Analytics ) emphasizes "human-centric" metrics specifically designed to combat responder burnout. |
| google-ai | incident.io | incident.io * Best for: Slack-centric teams wanting zero-friction workflow automation. |
| perplexity | incident.io | For a PagerDuty-to-new-platform migration, incident.io and Rootly look like the smoothest options based on the available migration documentation. |



## Trend

Visibility delta: -0.8000000000000003
Avg position delta: 0.1999999999999993
Citation count delta: 0