# Better Stack AI visibility in Incident Management & On-Call Canonical: https://devtune.ai/verticals/incident-management-and-on-call/better-stack [Website](https://betterstack.com/) Updated: 2026-09-27T01:48:57.308123+00:00 Prompts: 25 Runs: 6 ## Platforms - chatgpt-search - google-ai-mode - bing-copilot-search - google-ai - perplexity - xai-search Rank: 9 Total brands: 11 Measured responses: 150 Presence percent: 1.3333333333333335 Share of voice percent: 0.5763688760806917 Average position: 4.5 Docs presence percent: 0 Blog presence percent: 0 Brand mention percent: 13.333333333333334 ## Profile Overview: Better Stack is a Prague-headquartered observability and incident management platform founded in 2021 by Juraj Masar and Veronika Kolejak. Originally launched as Better Uptime, it has evolved into a comprehensive AI SRE stack spanning on-call scheduling, incident management, uptime monitoring, log management, eBPF-based distributed tracing, infrastructure monitoring, error tracking, real user monitoring, status pages, and a time-series data warehouse. Built on ClickHouse with SQL as the primary query interface, Better Stack markets itself as up to 30x cheaper than Datadog for equivalent telemetry volumes. The platform has raised $28.6M in venture capital, became profitable in 2023, and serves over 200,000 developers and 4,000+ customers including Salesforce, Time Magazine, Hugging Face, and Accenture. Product summary: Better Stack is an all-in-one AI SRE observability platform that unifies on-call scheduling, incident management, uptime monitoring, log management, eBPF-based distributed tracing, infrastructure monitoring, error tracking, real user monitoring, status pages, and a time-series data warehouse into a single product. Built on ClickHouse with SQL as the primary query language and OpenTelemetry as the instrumentation standard, it positions as a dramatically cheaper and design-forward replacement for fragmented stacks built around tools like Datadog, PagerDuty, and Sentry. ### Key capabilities - On-call scheduling, escalation policies, and multi-channel alerting (phone, SMS, push, Slack, email) with unlimited calls/SMS per responder - Slack/Teams-native incident management with channel-per-incident workflows, AI post-mortems, and MTTA/MTTR reporting - AI SRE agent with agentic root cause analysis using eBPF service map, logs, metrics, traces, and errors - Uptime monitoring with multi-region checks, 30-second intervals, traceroute/MTR diagnostics, and Playwright-based transaction monitoring - Log management with SQL querying, drag-and-drop dashboards, VRL transforms, live tail, and S3 bucket storage option - eBPF-based OpenTelemetry-native distributed tracing with auto-instrumentation requiring no code changes - Infrastructure monitoring with anomaly detection alerts, PromQL/SQL support, and Prometheus/OTel-native ingestion - Branded, customizable status pages with subscriber notifications, embedded charts, SSO, and multi-language support - Error tracking with Sentry SDK compatibility, AI bugfix prompts, release tracking, and Linear/Jira integration - Real user monitoring including session replay, product analytics funnels, web vitals tracking, and frontend-to-backend trace correlation ### Target users - Engineering and DevOps teams at software companies - Site Reliability Engineers (SREs) managing on-call rotations - Startups and indie developers needing affordable full-stack monitoring - Mid-market and enterprise teams seeking Datadog/PagerDuty cost reduction - CTOs and engineering leaders consolidating fragmented observability tooling - Product and growth teams using session replay and web analytics alongside backend observability ### Key use cases - Engineering and SRE teams managing on-call rotations and incident response - Replacing multiple observability tools (Datadog, Sentry, PagerDuty) with a single cost-effective platform - Startup and SMB teams needing affordable uptime monitoring with phone call alerting - DevOps teams centralizing log aggregation, querying, and anomaly-based alerting - Engineering organizations publishing customer-facing status pages during incidents - Teams performing AI-assisted root cause analysis and automated post-mortem generation - Companies migrating from Datadog seeking significant infrastructure cost reduction - Product and engineering teams correlating frontend user behavior with backend errors and traces Integrations ecosystem: Better Stack offers 48+ verified integrations across multiple categories. Messaging: Slack (native incident workflows) and Microsoft Teams. Cloud monitoring ingest: AWS CloudWatch, Google Cloud Monitoring, Microsoft Azure, Heroku. Infrastructure monitoring ingest: Datadog, New Relic, Grafana, Prometheus, Zabbix. Log forwarding: Vector, Fluent Bit, Logstash, Fluentd, Syslog. Log sources: Node.js, Python, Ruby/Rails, PHP, Java, .NET, Docker, Kubernetes, Cloudflare, Nginx, Apache, PostgreSQL, MongoDB, MySQL, Redis, Amazon ECS. On-call scheduling: Google Calendar, Microsoft Outlook, other iCal sources. Project management: Jira, Asana, Trello, Linear. Customer service: Front, Zendesk, Intercom, Drift, Mixpanel. Incident routing: PagerDuty, Splunk On-Call. Workflow automation: Zapier. Developer tooling: Terraform provider, REST API, MCP server, Sentry SDK-compatible error tracking, Claude Code and Cursor integrations. Pricing summary: Free plan: $0/month (10 monitors, 1 status page, 3 GB logs with 3-day retention, 100,000 exceptions, 5,000 session replays, 30 GB metrics). Paid plans require a Responder license at $29/month (annual) or $34/month (monthly) per on-call user, which includes unlimited phone call alerts, SMS, push notifications, on-call scheduling, and access to all platform features. Telemetry (logs/traces/metrics) is sold separately via volume bundles: Nano ($25/mo annual, 40 GB each), Micro ($100/mo annual, 160 GB each), Mega ($210/mo annual, 340 GB each), Tera ($420/mo annual, 700 GB each), or pay-as-you-go at $0.15/GB ingested + $0.08/GB/month retention. Status page add-ons, Slack/Teams workflow upgrades ($9/responder/month), and SSO/audit log security features are priced separately. Enterprise plans available with custom pricing. 60-day money-back guarantee on all paid plans. Review summary: Better Stack holds a 4.8/5 rating on both G2 (316 reviews, 93% five-star) and Capterra (37 reviews). Users consistently praise the ease of setup, polished UI, generous free plan, reliable phone/SMS alerting, and quality of customer support. The all-in-one value proposition—replacing multiple tools at a fraction of the cost—is frequently cited as the primary purchase driver. The most common criticisms are pricing complexity at scale (per-responder licensing plus separate telemetry bundles), limited free-tier integrations (webhooks and analytics require paid plans), and a mobile app that functions primarily as a notification relay. A small number of Capterra reviewers flagged the on-call calendar and team management UI as having a learning curve. Competitive positioning: Better Stack positions as a value-driven, all-in-one observability and incident management alternative to expensive incumbents. Its primary pitch is dramatic cost savings—claiming up to 30x cheaper than Datadog for equivalent telemetry volumes and 1/6th the price of Sentry for error tracking—combined with a unified platform that replaces multiple point solutions (PagerDuty for on-call, Datadog for logs/metrics, Sentry for errors, Atlassian Statuspage for status pages). Its differentiators include SQL as the universal query language across logs/metrics/traces, eBPF-based auto-instrumentation requiring no code changes, an AI SRE agent for agentic root cause analysis, Slack-native incident workflows, and predictable per-responder pricing with unlimited phone/SMS alerting included. It competes on design quality and support responsiveness as much as price. Limitations: Better Stack is not HIPAA-compliant (confirmed on the pricing page). Pricing scales per-responder for on-call features and separately for telemetry volume, which can become expensive for larger teams. The mobile app functions primarily as a notification relay with limited standalone capabilities. No self-hosting option is available. Managing 100+ uptime monitors has been cited by users as cumbersome in the UI. Free plan restricts integrations such as webhooks and Google Analytics to paid tiers. Multi-team accounts require switching views rather than a unified cross-team dashboard. ### Source urls - https://betterstack.com/ - https://betterstack.com/pricing - https://betterstack.com/integrations - https://betterstack.com/press/raises-10m/ - https://betterstack.com/press/esop-buyback/ - https://www.g2.com/products/better-stack/reviews - https://www.capterra.com/p/202150/Better-Stack/ - https://tracxn.com/d/companies/betterstack/__KJTVO8uHqvwmVZe939pkzbdzs7nz6YmskkiRtpxSFRM/funding-and-investors - https://betterstack.com/docs/uptime/start Reviewed at: 2026-04-28T23:30:55.7+00:00 ### Customer outcomes ### Reviews breakdown | Platform | Score | Score max | Review count | Url | | --- | --- | --- | --- | --- | | G2 | 4.8 | 5 | 316 | https://www.g2.com/products/better-stack/reviews | | Capterra | 4.8 | 5 | 37 | https://www.capterra.com/p/202150/Better-Stack/ | ### Review themes #### Praised - Extremely easy setup and fast onboarding - Polished, intuitive UI compared to legacy tools - Generous and functional free plan - Unlimited phone call and SMS alerts included - Highly responsive customer support - Significant cost savings vs. Datadog and PagerDuty - Beautiful and customizable status pages - All-in-one platform reduces tool sprawl #### Criticized - Pricing becomes expensive at team scale - Webhooks and analytics integrations locked to paid tiers - Mobile app limited to notifications, lacks standalone functionality - UI is cumbersome when managing 100+ monitors - No HIPAA compliance - On-call calendar and team scheduling has a learning curve - No self-hosting option ### Company facts Founded year: 2021 Hq: Prague, Czech Republic #### Founders - Juraj Masar - Veronika Kolejak Employees range: ~32 Total funding: $28.6M Valuation: Not available Arr: Not available Customer count: 200,000+ developers; 4,000+ customers (a Status: Private Readiness: Not available ## Ranking | Display name | Pair count | Total pairs | Presence percent | Avg position | | --- | --- | --- | --- | --- | | Rootly | 59 | 150 | 39.33333333333333 | 3.611111111111111 | | incident.io | 52 | 150 | 34.66666666666667 | 3.5730337078651684 | | PagerDuty | 41 | 150 | 27.333333333333332 | 2.2 | | Opsgenie | 31 | 150 | 20.666666666666668 | 4.258620689655173 | | FireHydrant | 14 | 150 | 9.333333333333334 | 3.1578947368421053 | | Grafana | 8 | 150 | 5.333333333333334 | 4.555555555555555 | | ilert | 7 | 150 | 4.666666666666667 | 5.6 | | OneUptime | 4 | 150 | 2.666666666666667 | 6.4 | | Better Stack | 2 | 150 | 1.3333333333333335 | 4.5 | | Spike.sh | 0 | 150 | 0 | Not available | | Squadcast | 0 | 150 | 0 | Not available | ## Platform breakdown | Platform | Prompt count | Presence rate | | --- | --- | --- | | chatgpt-search | 0 | 0 | | google-ai-mode | 0 | 0 | | bing-copilot-search | 0 | 0 | | google-ai | 0 | 0 | | perplexity | 2 | 8 | | xai-search | 0 | 0 | ## Strengths ## Gaps | Prompt text | Competitor presence count | | --- | --- | | What incident management platforms offer an API or IaC provider so on-call schedules and routing rules can be managed as code? | 5 | | Looking for an incident platform that integrates with issue trackers to automatically create follow-up tickets from post-mortem action items — what are my options? | 5 | | Which incident management tools let on-call engineers acknowledge, escalate, and update incidents directly from workplace chat without using a web dashboard? | 5 | | What incident management tools integrate deeply with workplace chat platforms so the entire incident workflow happens inside the chat app? | 5 | | Which incident management platforms support multi-service incident coordination where separate on-call teams are engaged simultaneously? | 5 | ## Topic scores | Topic name | Prompt count | Cited prompt count | | --- | --- | --- | | Capability | 5 | 0 | | Developer Experience | 5 | 1 | | Integrations & Ecosystem | 5 | 0 | | Performance & Reliability | 5 | 0 | | Setup & First Run | 5 | 1 | ## Prompt results - Prompt text: Which on-call tools have a reliable global phone network that can reach engineers in multiple countries with consistent call quality? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 2 | | Opsgenie | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 3 | ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | ilert | 4 | | Grafana | 6 | ##### Xai-search - Prompt text: What on-call tools support noise reduction and alert grouping so engineers aren't paged for every individual monitoring alert during an outage? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Rootly | 1 | | PagerDuty | 2 | | Grafana | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | incident.io | 1 | ##### Bing-copilot-search ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 1 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 5 | | incident.io | 8 | ##### Xai-search - Prompt text: What incident platforms scale well for a 1000-person engineering org with hundreds of on-call rotations and thousands of alert rules? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search ##### Google-ai-mode | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 3 | ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 6 | ##### Xai-search - Prompt text: What on-call tools give engineers visibility into their own on-call burden so they can flag unsustainable alert volumes to their manager? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 2 | | Rootly | 3 | ##### Google-ai-mode ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 4 | ##### Xai-search - Prompt text: Which on-call platforms have the fastest alert delivery times from inbound webhook to phone call — which ones reliably page within 30 seconds? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Opsgenie | 2 | | incident.io | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | incident.io | 3 | ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 3 | | incident.io | 4 | ##### Xai-search - Prompt text: Looking for an incident tool that auto-generates a timeline and draft post-mortem from chat history and alert events — which platforms do this? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | FireHydrant | 3 | | Opsgenie | 4 | ##### Google-ai-mode ##### Bing-copilot-search | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 4 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 2 | ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 5 | ##### Xai-search - Prompt text: What incident management tools maintain their own uptime independently so they still function when the service they monitor goes down? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Rootly | 2 | | Opsgenie | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | OneUptime | 2 | ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | ##### Xai-search - Prompt text: Which on-call platforms have the most pre-built integrations with monitoring and observability tools for automatic alert ingestion? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 2 | | incident.io | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 1 | ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 2 | ##### Xai-search - Prompt text: What incident management platforms offer an API or IaC provider so on-call schedules and routing rules can be managed as code? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Grafana | 2 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 3 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | Grafana | 2 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 1 | | PagerDuty | 2 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 4 | ##### Xai-search - Prompt text: What on-call and incident platforms offer a public status page as part of the core product without requiring a separate subscription? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: 3 Xai-search: Not available #### Platform rows ##### Chatgpt-search ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | ilert | 2 | | Better Stack | 3 | | PagerDuty | 5 | | FireHydrant | 6 | | OneUptime | 9 | | Opsgenie | 11 | ##### Xai-search - Prompt text: Which incident management platforms have strong multi-region redundancy so the alerting system never goes down at the same time as a customer-facing outage? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | PagerDuty | 3 | | Opsgenie | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | Rootly | 1 | ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 4 | | incident.io | 6 | ##### Xai-search - Prompt text: What's the fastest incident management platform to set up for a 20-person engineering team that currently handles on-call entirely through workplace chat? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | Opsgenie | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 2 | | Opsgenie | 3 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 2 | | Rootly | 12 | ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 6 | ##### Xai-search - Prompt text: Which on-call management tools have the smoothest migration path from a legacy pager tool with existing rotation schedules and escalation policies? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | FireHydrant | 2 | | Rootly | 3 | | Opsgenie | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | | FireHydrant | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 2 | ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | FireHydrant | 5 | | Grafana | 6 | ##### Xai-search - Prompt text: Looking for an incident platform that integrates with issue trackers to automatically create follow-up tickets from post-mortem action items — what are my options? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Rootly | 1 | | Opsgenie | 2 | | incident.io | 3 | | FireHydrant | 4 | | PagerDuty | 5 | ##### Google-ai-mode | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 1 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 1 | ##### Perplexity | Display name | Position | | --- | --- | | Opsgenie | 1 | | Rootly | 2 | | PagerDuty | 3 | | incident.io | 6 | ##### Xai-search - Prompt text: Which incident response tools come with built-in runbook templates so teams don't have to build their incident playbooks from scratch? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | FireHydrant | 2 | | Rootly | 3 | ##### Google-ai-mode ##### Bing-copilot-search ##### Google-ai | Display name | Position | | --- | --- | | FireHydrant | 1 | | PagerDuty | 4 | | Rootly | 5 | | OneUptime | 7 | ##### Perplexity | Display name | Position | | --- | --- | | Opsgenie | 2 | | Rootly | 4 | ##### Xai-search - Prompt text: What on-call platforms have the best mobile app for engineers who need to respond to alerts at 3am with minimum friction? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Rootly | 2 | | Grafana | 4 | | Opsgenie | 5 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 4 | ##### Google-ai | Display name | Position | | --- | --- | | incident.io | 5 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Rootly | 6 | ##### Xai-search - Prompt text: Which incident management tools let on-call engineers acknowledge, escalate, and update incidents directly from workplace chat without using a web dashboard? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: 6 Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Opsgenie | 1 | | Rootly | 2 | | ilert | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 3 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 2 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 3 | | Grafana | 5 | | Better Stack | 6 | ##### Xai-search - Prompt text: What incident management tools integrate deeply with workplace chat platforms so the entire incident workflow happens inside the chat app? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | Opsgenie | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 4 | ##### Google-ai | Display name | Position | | --- | --- | | incident.io | 1 | | ilert | 8 | ##### Perplexity | Display name | Position | | --- | --- | | Rootly | 3 | | ilert | 4 | ##### Xai-search - Prompt text: What incident management tools support AI-assisted triage that suggests likely root cause and relevant runbooks when an alert fires? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | PagerDuty | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 3 | ##### Bing-copilot-search ##### Google-ai ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | FireHydrant | 3 | | incident.io | 5 | ##### Xai-search - Prompt text: Which incident management platforms support multi-service incident coordination where separate on-call teams are engaged simultaneously? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 2 | | FireHydrant | 3 | ##### Google-ai-mode | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | FireHydrant | 3 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | Rootly | 1 | ##### Google-ai | Display name | Position | | --- | --- | | PagerDuty | 1 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | incident.io | 3 | ##### Xai-search - Prompt text: Which on-call tools support bidirectional integration with a status page so incidents automatically update public status without manual intervention? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Rootly | 2 | | incident.io | 3 | | Opsgenie | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 2 | | PagerDuty | 3 | ##### Bing-copilot-search ##### Google-ai | Display name | Position | | --- | --- | | Opsgenie | 1 | | Rootly | 4 | | ilert | 6 | ##### Perplexity | Display name | Position | | --- | --- | | Opsgenie | 1 | | PagerDuty | 2 | ##### Xai-search - Prompt text: I'm evaluating incident management platforms for a 50-person SaaS company — which ones can be configured with alerting rules and on-call schedules in under a day? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | PagerDuty | 2 | | Opsgenie | 3 | | Rootly | 4 | | Grafana | 5 | ##### Google-ai-mode | Display name | Position | | --- | --- | | PagerDuty | 1 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 3 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 4 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 4 | ##### Xai-search - Prompt text: I need an on-call platform that supports multi-channel paging — phone call, SMS, push, and email — with configurable escalation timeouts — what are my options? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 3 | | incident.io | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | | PagerDuty | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | Rootly | 7 | ##### Google-ai | Display name | Position | | --- | --- | | ilert | 8 | ##### Perplexity | Display name | Position | | --- | --- | | PagerDuty | 1 | | Opsgenie | 4 | ##### Xai-search - Prompt text: Which incident management platforms let engineering teams build and maintain runbooks collaboratively with a good editor experience? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | incident.io | 1 | | Rootly | 2 | | FireHydrant | 3 | | PagerDuty | 4 | ##### Google-ai-mode | Display name | Position | | --- | --- | | incident.io | 1 | ##### Bing-copilot-search ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 1 | ##### Perplexity | Display name | Position | | --- | --- | | FireHydrant | 4 | | OneUptime | 6 | ##### Xai-search - Prompt text: Which incident platforms have strong post-mortem and retrospective features that go beyond a blank document — structured templates, follow-up tracking, and metrics? #### Brand position by platform Chatgpt-search: Not available Google-ai-mode: Not available Bing-copilot-search: Not available Google-ai: Not available Perplexity: Not available Xai-search: Not available #### Platform rows ##### Chatgpt-search | Display name | Position | | --- | --- | | Rootly | 1 | | FireHydrant | 2 | | incident.io | 4 | | PagerDuty | 5 | ##### Google-ai-mode | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 2 | ##### Bing-copilot-search | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 3 | ##### Google-ai | Display name | Position | | --- | --- | | Rootly | 1 | | incident.io | 2 | ##### Perplexity | Display name | Position | | --- | --- | | incident.io | 1 | | Opsgenie | 3 | | Rootly | 7 | ##### Xai-search ## Top sources | Url | Title | Domain | Logo url | Source vertical | Content type | Citation count | Last30d count | | --- | --- | --- | --- | --- | --- | --- | --- | | https://betterstack.com/pricing | Pricing | betterstack.com | https://izgwnlozsmjmqjsnddmg.supabase.co/storage/v1/object/public/domain-logos/9dbab6f8-54b2-49a0-8181-89a0ed130318/53005bca-a629-4268-994a-ae58475befb6/adbf89dfff53d64689714a12bd9a05351fd9080f.png | commercial | comparison | 3 | 3 | | https://betterstack.com/incident-management | Incident management & on-call | betterstack.com | https://izgwnlozsmjmqjsnddmg.supabase.co/storage/v1/object/public/domain-logos/9dbab6f8-54b2-49a0-8181-89a0ed130318/53005bca-a629-4268-994a-ae58475befb6/adbf89dfff53d64689714a12bd9a05351fd9080f.png | commercial | documentation | 1 | 1 | ## Response excerpts | Prompt text | Platform | Excerpt | | --- | --- | --- | | Which on-call platforms have the fastest alert delivery times from inbound webhook to phone call — which ones reliably page within 30 seconds? | chatgpt-search | \[3\] \| \| Better Stack \| Medium–High \| Lightweight incident alerting; worth testing if simplicity matters. | | What incident management platforms offer an API or IaC provider so on-call schedules and routing rules can be managed as code? | bing-copilot-search | The most notable options are PagerDuty, Grafana OnCall, FireHydrant, incident.io, Rootly, Better Stack, and xMatters. 🔑 Key Platforms with API/IaC Support ------------------------------------- \| Platform \| API / IaC Support \| Strengths \| Notes \| \|... | | What on-call and incident platforms offer a public status page as part of the core product without requiring a separate subscription? | bing-copilot-search | Several modern incident and on-call platforms now bundle a public status page directly into their core product, without requiring a separate subscription. The most notable examples are Better Stack, Hyperping, Sentivel, and OpenStatus. | ## Competitor excerpts | Platform | Competitor name | Excerpt | | --- | --- | --- | | chatgpt-search | Grafana | \[3\] \| \| Grafana IRM \| ✅ Terraform \| ✅ Routes + escalation chains \| Terraform + API \| Very comprehensive: schedules, shifts, escalation chains, escalation steps, integrations and routes all have Terraform resources. | | google-ai-mode | Rootly | Rootly uses robust workflow automations to handle status page updates seamlessly. | | google-ai-mode | incident.io | Incident.io provides workflow-driven automation for status pages. By setting up a workflow triggered when an incident is created or changed, you can automatically create or update public status page entries based on predefined conditions (like s... | | bing-copilot-search | Grafana | The most notable options are PagerDuty, Grafana OnCall, FireHydrant, incident.io, Rootly, Better Stack, and xMatters. 🔑 Key Platforms with API/IaC Support ------------------------------------- \| Platform \| API / IaC Support \| Strengths \| Notes \| \|... | | google-ai | Rootly | Rootly documentation The primary options include: ### 1\. PagerDuty * IaC Provider: Official `pagerduty` Terraform provider. | | google-ai | PagerDuty | PagerDuty * IaC Provider: Official `pagerduty` Terraform provider. GitHub * Capabilities: Highly mature and widely adopted. | | perplexity | PagerDuty | ...est options are: \| Platform \| API / IaC support \| On-call schedules \| Routing rules / equivalent \| \|---\|---\|---:\|---\| \| PagerDuty \| REST API and official Terraform provider \| Yes—Terraform supports schedules and schedule layers \| Escalation policies... | | chatgpt-search | Rootly | ...orm \| Post-mortem → ticket automation \| Issue trackers \| Sync back \| Best fit \| \| --- \| --- \| --- \| --- \| --- \| \| Rootly \| Yes — action items can automatically create Jira issues/subtasks \| Jira, Linear, Asana \| Two-way \| Teams wantin... | | chatgpt-search | incident.io | ...create Jira issues/subtasks \| Jira, Linear, Asana \| Two-way \| Teams wanting highly configurable automation \| \| incident.io \| Yes \| Jira, Linear, GitHub, etc. \| More limited with Jira \| Slack-centric teams wanting a streamlined workflow \|... | | google-ai-mode | incident.io | incident.io — Highly rated for its native Slack-first experience. It lets you capture post-mortem action items and sync them directly to issue trackers like Jira Cloud/Server , Linear , GitHub, GitLab, and Shortcut. | | google-ai-mode | Rootly | Rootly — Deeply customizable and built natively inside Slack. Rootly automates the creation of Jira issues or Linear sub-issues straight from incident retrospectives. | | bing-copilot-search | incident.io | Best options for incident platforms that automatically create follow-up tickets from post-mortem action items include incident.io, PagerDuty, Better Stack, and Alert24 — all of which integrate tightly with issue trackers like Jira, Linear, or GitHub.... | ## Trend Visibility delta: -1.6 Avg position delta: 2.1 Citation count delta: -3